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About the Role
This managerial role, reporting to the Head of Business Risk and Resilience (BRR), oversees Third-Party Management (TPM), Financial Crime (FC) risk, and Risk & Control Oversight Management (RCOM). The role holder will drive a holistic risk and control strategy, ensuring robust governance and compliance, and act as the first line of defense to safeguard HSBC from third-party risks.
Responsibilities
- Lead the execution of NFR optimization and implement consistent NFR management frameworks.
- Implement strategies to build a robust Market GCCO operating model, driving continuous improvement.
- Collaborate regionally on change-management risks and reduce complexity in processes to drive efficiency of TPM, FC, and RCOM.
- Ensure delivery of GCCO and TPM services, adhering to service catalogues and SLAs, while maintaining HSBC's reputational standards.
- Manage regulatory, conduct, and FC risk for TPM controls to meet governance and oversight requirements.
- Provide Management Information (MI) and analytics on supplier management, outsourcing, and contract lifecycle management.
- Proactively identify and rectify process and control weaknesses, collaborating with 2nd and 3rd line teams.
- Lead and support the design, delivery, and rollout of global TPM programs in-country.
- Support Risk & Compliance measures for RCOM and governance of local regulations.
- Present and prepare papers for the Operational Committee and Regional Risk Management governance meetings.
Requirements
- University degree with proven relevant work experience in Risk Management, Compliance, Financial Crime, Audit, or Third-Party Management.
- Proven experience working within and navigating large, complex global institutions.
- Expertise in risk management, MI reporting, technology adoption, operations, supplier management, and governance.
- Extensive experience in managing and applying controls across functions, including regulatory and operational risk frameworks.
- Strong stakeholder management, communication, and influencing skills, with experience engaging senior executives.
- Ability to work independently, prioritize under pressure, and deliver results in a matrix environment.
- Ability to demonstrate strong aptitude for rapid learning and problem solving.
- High ethical standards, innovative and embodies critical thinking and a solutions-based mindset.
- Fluent in English.
- Business level Japanese preferred.
Skills
- Third-Party Management (TPM)
- Financial Crime (FC) risk
- Risk & Control Oversight Management (RCOM)
- Non-Financial Risk (NFR) management
- Risk management
- MI reporting
- Technology adoption
- Operations
- Supplier management
- Governance
- Stakeholder management
- Communication
- Influencing skills
- Change management
- Problem solving
Location
- Global
Work Type
- Full-time
- Managerial level
Experience Level
- Managerial
Education Level
- University degree
About the Company
- HSBC is a global organization with significant emphasis on culture, values, behaviours, and organisational objectives.