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About the Role
Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment in hyperscale and enterprise data center environments. This entry-level role is ideal for individuals beginning their careers in data center operations, telecommunications, or technical infrastructure, offering a strong foundation for developing technical skills.
Responsibilities
- Receive, unpack, and stage equipment, consumables, and cabling.
- Perform basic inventory checks and update inventory tracking systems.
- Assist with rack positioning, leveling, and physical preparation.
- Install rack accessories such as cable managers, blanking panels, and PDUs.
- Support rack-and-stack activities by lifting, aligning, and securing equipment.
- Perform basic copper and fiber patching.
- Route and dress cabling according to quality and data center standards.
- Apply labels to racks, ports, and cabling.
- Capture equipment serial numbers, rack locations, photographs, and installation records.
- Execute low-risk moves, adds, changes, and disconnects (MACD activities).
- Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues as needed.
- Follow established methods of procedure (MOPs), safety requirements, and quality standards.
Requirements
- High school diploma, technical certification, vocational training, or equivalent experience preferred.
- Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
- Familiarity with copper and fiber cabling concepts is an asset.
- Ability to safely use basic hand tools and follow detailed work instructions.
- Strong attention to detail and ability to accurately complete documentation and data entry tasks.
- Strong collaboration and communication skills with a genuine willingness to learn.
- Ability to identify issues and promptly seek guidance when questions or concerns arise.
- Demonstrated commitment to safety, quality, and continuous learning.
- Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.
- Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment is required.
- Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
- Ability to lift and move equipment up to 50 lbs.
- Willingness and ability to travel 50% - 100% of the time.
Skills
- Computer hardware
- Telecommunications equipment
- Networking
- Data center infrastructure
- Copper cabling
- Fiber cabling
- Hand tools
- Work instructions
- Attention to detail
- Documentation
- Data entry
- Collaboration
- Communication
- Willingness to learn
- Problem identification
- Safety
- Quality
- Continuous learning
Location
- Dallas, TX
- Remote (Texas, USA)
Work Type
- Field Services
- Remote
Experience Level
- Entry-level
Education Level
- High school diploma
- Technical certification
- Vocational training
- Equivalent experience
Salary/Compensations
- Competitive package
- Opportunity for annual bonus
- Salary range is dependent on various factors including location, knowledge, qualifications, skills, education, training, and experience.
Benefits
- Choice of three medical plan options
- Dental plan option
- Company credits towards medical and dental premiums
- Ericsson US 401(k) Plan with automatic 3% company contribution
- Ericsson 401(k) match $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
- Company credits for basic life insurance and basic accidental death and dismemberment coverage
- Company credits for short-term and long-term disability coverage
- Optional participation in Ericsson’s Stock Purchase Plan
- 15 days of accrued vacation
- Up to 3 personal days per year
- 11 annual holidays
- 8 hours of volunteer time
- 80 hours of sick time annually
- Up to 16 weeks of paid maternity leave
- 6 weeks of parental or adoption leave at 100% of pay
- Financial wellness programs
- Educational assistance
- Matching gifts
- Recognition programs
About the Company
- Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
- At Ericsson, you´ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what´s possible and build solutions never seen before.
- Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets, believing this approach drives innovation.
- Ericsson is proud to be an Equal Opportunity employer.
Equal Opportunity
- Ericsson is proud to be an Equal Opportunity employer.
- Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.
- We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
- If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.