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About the Role

As a Cloud and AI Senior Partner Solution Architect (PSA) for Software Development Companies (SDCs) within the Microsoft EPS CTO group, you will play a pivotal role in enabling the technical transformation of strategic Global SDC partners. You will act as the voice of the partner and internal communities, leveraging insights to shape scalable, secure, and AI-enabled solutions. Your work will accelerate the adoption of agentic architectures, Copilot and IQ integrations, AI innovation, and platform modernization, guiding partners through migrations and solution design to drive consumption and expansion.

Responsibilities

Support Global SDC partners in their technical transformation journey by delivering solutions aligned with Microsoft methodologies and engineering practices.
Enable partners to build scalable, secure, resilient, and AI-enabled architectures that accelerate innovation and adoption.
Accelerate Global SDCXs’ AI transformation by building agentic and AI-powered solutions aligned with Microsoft’s platform strategy.
Identify cross-solution opportunities for consumption and Unified expansion, especially Enhanced Solutions, by understanding partner business models and technical priorities.
Build trust through strategic consultation, offering alternative approaches that enhance partner outcomes.
Track industry trends and partner insights to map solutions to technical needs.
Capture opportunities in systems and tools, working across teams to execute in line with Microsoft’s Customer Engagement Model.
Proactively manage blockers and risks to accelerate deployment, migration success, and value realization.
Apply broad business and technical knowledge to meet partner requirements and resolve constraints.
Drive feedback to the product group to address product blockers and close product gaps.
Operate with excellence across all engagement stages and tools, collaborating across teams to meet objectives and improve satisfaction.
Continuously prioritize work to align with partner impact and technical goals.
Translate partner challenges into industry-aligned technical solutions that demonstrate ROI and competitive advantage.
Accelerate adoption of Microsoft-aligned cross-solution strategies.
Build strong relationships with technical and business decision makers, including C-suite leaders, to bridge gaps in understanding and ensure alignment on security, compliance, and operational needs.
Act as the voice of the partner, sharing insights and feedback with Engineering, Product, and internal communities.
Aggregate patterns across industries to develop actionable strategies and influence product decisions.
Lead initiatives to improve partner experience and transformation outcomes, addressing dissatisfaction and unmet needs with clear strategies.
Identify strategic opportunities that align with technical transformation goals and support partner teams in clarifying complex build-with scenarios.
Lead proof of concept and technical pre-sales efforts.
Understand market dynamics and lead initiatives to address them, assembling v-teams and influencing partners to scale offerings and adopt new technologies.
Maintain visibility in solution-specific communities to share insights and influence direction.
Collaborate with internal teams to provide field-based feedback on products and solutions.
Support partners in building scalable agentic and AI-enabled offerings that accelerate SDC innovation and adoption at global scale.
Use market signals to guide upskilling and accreditation efforts.
Model technical readiness aligned to solution priorities and broader initiatives like security, resilience, and AI.
Demonstrate deep knowledge of Azure infrastructure offerings and complementary Security services shaping partner architecture and roadmap.
Mentor others through readiness activities and sharing best practices.
Lead and assemble v-teams to address partner challenges, contributing strategic and technical insights.
Champion AI fluency and agentic solution design across teams to ensure readiness for next-generation ISV scenarios.
Embody our culture and values.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Skills

Cloud/infrastructure technologies
Information technology (IT) consulting/support
Systems administration
Network operations
Software development/support
Technology solutions
Practice development
Architecture
Consulting
Azure infrastructure offerings
Security services
AI fluency
Agentic solution design

Location

U.S.

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's Degree
Master's Degree

Salary/Compensations

USD $106,400 - $203,600 per year (U.S. typical base pay range)
USD $137,600 - $222,600 per year (San Francisco Bay area and New York City metropolitan area base pay range)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission.
Enterprise Partner Sales, part of Microsoft Customer and Partner Solutions (MCAPS) - Core, is accountable for building and co-selling innovative Microsoft Cloud & AI solutions and services, with our global Enterprise partners.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Equal Opportunity

Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.