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About the Role

As an Assistant Sales Manager at an Artemis Wax–owned European Wax Center, you will lead the front desk sales team and set the standard for the guest experience. You will model strong sales performance, coach and develop our Sales & Guest Experience Associates, and help the Center Manager run the center day to day. This is a sales leadership role and great preparation for growing into a Center Manager role with proven success. This Team Member must uphold the Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, We are Committed.

Responsibilities

Model sales performance and coach and develop our Sales & Guest Experience Associates.
Meet your sales goals for service packages and memberships, and help the team meet theirs.
Foster a guest-centric environment in a fast-paced setting.
Set the standard for the guest experience and hold the front desk team accountable to it.
Lead by example at the front desk: follow check-in and booking procedures, schedule accurately, and keep conversion and prebooking at company standards.
Manage the center day to day when the Center Manager is not there.
Meet regularly with the Center Manager to set direction and review performance.
Provide recognition and feedback to the team.
Ensure the center meets brand standards at all times.
Help manage the center’s performance across revenue and sales performance metrics.
Review results daily, coach the right behaviors, and plan ahead.
Create action plans with the team to improve daily, weekly, monthly, and annual performance.
Help manage guest traffic, conversion, and staffing to deliver strong results.
Support center operations, including payroll, ordering, and compliance.
Review the appointment schedule to catch and correct booking errors.
Assist with processing membership payments as assigned by management.

Requirements

One year of supervisory or leadership experience in a sales role.
Proficiency in Microsoft Office.
Demonstrated results-oriented leadership.
Self-motivated and process focused.
Team member centric.
Professional and committed to our values.
Outstanding communication skills.
Must be able to work effectively in a fast-paced environment, communicate with others, and accept constructive feedback from direct supervisors.
Must be able to change activities often and cope with interruptions.
Must be able to stand or sit for up to 8 hours per day.
Must be able to move between several tasks happening at the same time.
Must be able to lift up to 30 lbs. occasionally.
Talking and hearing occur continuously when communicating with guests, team members, and leadership.
Job duties, tasks, and schedule may change to meet the needs of the business.
Full availability is required.

Skills

Sales
Leadership
Guest Experience
Microsoft Office
Communication

Location

NY - Farmingdale - Farmingdale, NY

Work Type

Full Time
Any - Monday through Sunday

Experience Level

One year of supervisory or leadership experience in a sales role

Education Level

High School
Bachelor's degree or equivalent related experience

Salary/Compensations

$20.00 - $22.00 Hourly

Benefits

401(k)
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Employee discount

About the Company

Artemis Wax–owned European Wax Center leads the front desk sales team and sets the standard for the guest experience.
Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, We are Committed.