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About the Role

Shape the next generation of AI-powered banking inside Global Payments Solutions by turning data, automation, and GenAI capabilities into trusted products that improve how GPS sells, serves, decides, and operates globally. This role will focus on high-value AI use cases that drive revenue enablement, productivity, client intelligence, decision quality, risk discipline, and adoption across markets, teams, and client segments.

Responsibilities

Support the Data and AI product roadmap for Global Payments Solutions by translating business priorities into clear use cases, requirements, delivery plans, and success measures.
Maintain practical AI product management routines, including prompt libraries, reusable workflows, intake processes, governance checkpoints, adoption playbooks, value measurement, and responsible AI controls.
Lead focused discovery and solution design, including prompt frameworks, retrieval approaches, payments data requirements, user journeys, business cases, user feedback, and production-readiness plans.
Prepare concise updates on tradeoffs, risks, adoption progress, measurable outcomes, and recommendations for senior stakeholders.
Coordinate execution across Product, Technology, Data Science, Risk, Compliance, Legal, Operations, Sales, and client-facing teams, escalating blockers and keeping delivery moving.

Requirements

Bachelor’s Degree required.
3-5 years of experience across AI transformation, data product management, technology delivery, payments, treasury services, transaction banking, cash management, receivables, or financial services, with demonstrated success launching scalable products in complex enterprise environments.
Hands-on experience designing, testing, and optimizing prompts, AI-enabled user experiences, RAG patterns, agentic workflows, and GenAI capabilities, with strong understanding of model behavior, accuracy, adoption, controls, and responsible use.
Strong data, technology, and payments foundation, including experience partnering with engineers, architects, data scientists, analytics teams, platform owners, governance, risk, and control partners to deliver production-ready solutions.
Proven ability to influence senior executives, engage clients, secure sponsorship, shape investment priorities, and drive adoption across matrixed Product, Technology, Risk, Compliance, Legal, Operations, Sales, and client teams.
Commercially minded, execution-focused leader with strong judgment, communication skills, prioritization discipline, and ability to develop talent, standards, operating models, and reusable frameworks across an AI product portfolio.
Experience translating AI and data investments into executive-ready business cases, ROI frameworks, adoption metrics, and narratives tied to client value, revenue growth, productivity, and risk reduction.
Experience increasing adoption and business confidence through clear success metrics, stakeholder engagement, model governance, user feedback loops, training, and executive-ready value tracking.
Experience improving client and associate experience by reducing manual search, analysis, content creation, and workflow handoffs.

Skills

AI transformation
Data product management
Technology delivery
Payments
Treasury services
Transaction banking
Cash management
Receivables
Financial services
Prompt design
Retrieval strategies
Agentic workflows
User experience design
GenAI capabilities
Data analysis
Business case development
ROI framework development
Adoption metrics
Stakeholder engagement
Model governance
User feedback loops
Training
Executive-ready value tracking
Responsible AI controls

Location

New York, NY

Work Type

Onsite
Full-time

Experience Level

3-5 years

Education Level

Bachelor's Degree

Salary/Compensations

$105,700.00 - $164,700.00

Benefits

Industry-leading benefits
Access to paid time off
Resources and support
Discretionary incentive eligible

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
We value the unique perspectives individuals bring from all backgrounds and career paths.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Equal Opportunity

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.