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About the Role
Everest is seeking an early career Claims Professional to join our Casualty Claims team. In this role, you will investigate newly reported Casualty losses, often with limited initial details, by gathering critical facts, clarifying the narrative of what occurred, and determining whether each claim should be assigned to our Fast Track, Mainstream, or Complex claim teams. This position provides exposure to a wide range of claim types, injuries, damages, and legal scenarios, serving as an excellent launchpad for recent graduates exploring careers in insurance, legal services, risk management, or related professional fields.
Responsibilities
- Serve as a primary point of contact for policyholders and brokers on newly reported claims
- Review initial documentation and request any missing or clarifying information
- Respond promptly and professionally to inquiries related to assigned claims
- Make outbound calls to carriers, attorneys, insureds, and claim professionals to obtain details not captured in written reports
- Ask targeted follow-up questions and resolve incomplete or conflicting information
- Conduct investigation and analysis to support accurate claim evaluation
- Review applicable insurance policies to confirm coverage, limits, and exposures
- Develop clear and concise claim narratives explaining what happened, how the insured is involved, and what injuries or damages are being alleged
- Assess potential injury severity and identify issues requiring escalation
- Use investigative findings to triage and route claims appropriately, applying sound judgment regarding complexity, severity, coverage, or litigation indicators
- Monitor incoming updates and reassess claim severity as necessary
- Document key facts, call outcomes, and recommended next steps in internal systems to provide downstream teams with actionable information
- Enter claim data accurately and prepare standard correspondence
- Ensure compliance with all state and federal regulations, as well as Everest policies and procedures
Requirements
- Bachelor's degree in legal studies, Criminal Justice, PreLaw, Political Science, Business, Finance, or a related field
- Strong written and verbal communication skills, with the ability to translate complex information into clear and professional claim narratives
- Analytical, organizational, and investigative strengths with curiosity and persistence in resolving missing or conflicting details
- Comfort and professionalism on the phone, including confidence making outbound calls to attorneys, carriers, and other stakeholders
- Ability to interpret information, summarize findings, and draw logical and well supported conclusions
- Strong time management skills with the ability to prioritize multiple tasks while maintaining attention to detail
- Interest in pursuing a career in insurance, risk management, legal services, or related fields
- Curiosity and willingness to learn and responsibly use approved AI, automation, and emerging technologies to enhance productivity, effectiveness, and business outcomes
- Collaborative and team-oriented mindset
Skills
- Communication
- Analysis
- Organization
- Investigation
- Time Management
- Attention to Detail
- Collaboration
Location
- Warren, NJ
- New York, NY
- Philadelphia, PA
Work Type
- Hybrid
- Regular
- Full time
Experience Level
- Early career
- Recent graduates
Education Level
- Bachelor's degree in legal studies, Criminal Justice, PreLaw, Political Science, Business, Finance, or a related field
Salary/Compensations
- $77,000 - $105,000 annually
Benefits
- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- 401k match
- Retirement savings plan
- Paid holidays
- Paid time off (PTO)
About the Company
- Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish.
- We are underwriters of risk, growth, progress and opportunity.
- We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.
- At Everest, our purpose is to provide the world with protection.
- We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve.
- We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors.
- Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
- Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
- All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
Equal Opportunity
- Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law.
- As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations.
- If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.