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About the Role
We are seeking a detail-oriented and proactive Operations Associate to support our boutique, powered by the Leap Platform, in NYC. This role focuses on creating an organized, efficient, and customer-ready store environment, ensuring operational excellence contributes to business performance. You will primarily support daily boutique operations including inventory management, shipment processing, replenishment, and stockroom organization, ensuring product is accurately received, organized, tracked, and available. You will also partner with store leadership and sales associates to maintain brand standards, support the sales floor, and contribute to a seamless customer experience. Opportunities may arise to support other Leap locations.
Responsibilities
- Support daily inventory management, including receiving, processing, transfers, replenishment, and stockroom organization.
- Ensure shipments are processed accurately and efficiently, keeping inventory organized and readily accessible.
- Assist with inventory counts, cycle counts, markdowns, and other inventory-related initiatives.
- Maintain an organized, clean, and efficient stockroom that supports daily store operations.
- Ensure products are readily available and sales-floor replenishment is completed to support customer demand.
- Partner with sales associates to locate product, check inventory availability, and fulfill customer needs.
- Maintain a customer-ready environment through attention to store organization, cleanliness, and presentation.
- Provide customer assistance on the sales floor as needed.
- Support visual merchandising, product presentation, and overall store standards.
- Follow established procedures for inventory handling, shipment processing, and operational tasks.
- Identify opportunities to improve organization, efficiency, and daily execution.
- Partner with store leadership and teammates to support daily priorities and overall store performance.
- Remain flexible and adaptable as business needs evolve, including peak selling periods and special initiatives.
- Bring a dependable, solutions-oriented approach and willingness to support other Leap-powered locations as needed.
Requirements
- Previous retail or operations experience preferred, with exposure to inventory management, shipment processing, or stockroom organization.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities efficiently.
- Dependable and proactive, with the ability to work independently while collaborating with store leadership and teammates.
- Comfortable working in a fast-paced retail environment and adapting to changing business needs.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to actively support store operations, including standing, walking, climbing ladders, and lifting up to 50 lbs.
- Must be at least 18 years of age.
Skills
- Inventory management
- Shipment processing
- Stockroom organization
- Customer support
- Visual merchandising
- Retail technology (Shopify, Endear, Slack, Google Workspace) is a plus
Location
- NYC
Work Type
- Full-time
- Hourly
Experience Level
- Entry Level
Salary/Compensations
- $19/hr – $21/hr
Benefits
- Bonus eligible
- Medical, dental, and vision benefits (must average 32+ hours per week)
- AllOne Health Employee Assistance Program
- 401(k)
- Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
- Part-time hourly employees accrue PTO in accordance with local laws.
- Employee discount and wardrobe allotment for participating Leap brands
About the Company
- Djerf Avenue is a Swedish ready-to-wear and beauty brand built on timeless design, effortless style, and mindful production, inspired by vintage and elevated essentials. The brand creates non-seasonal collections that celebrate authenticity, inclusivity, and confidence with a strong commitment to ethical European manufacturing, sustainable practices, and genuine representation.
- The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Alohas, Bombas, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Ring Concierge, SET, and many others.
Equal Opportunity
- Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve. We value individuals of all backgrounds, experiences, and identities.