Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Director, Social Services role.
Rezi rewrites your resume against HELP USA's job description. Free.
Tailor your resume to this Director, Social Services role.
Rezi rewrites your resume against HELP USA's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Director, Social Services posting at HELP USA — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Director, Social Services posting at HELP USA — free, in seconds.
About the Role
As Director of Social Services for a family shelter, you will manage and direct a comprehensive program of social services aimed at expeditious placement of residents into permanent housing and fostering self-sufficiency. This includes assessments, counseling, service planning, and developing linkages with essential support programs.
Responsibilities
- Provide quality services to residents through a team of Case Managers, Housing Specialists, and Employment Specialists.
- Coordinate all case management services, including family assessments and service plan development and implementation.
- Act as the point person with subcontractors and service providers (medical, Board of Education, mental health, employment, etc.).
- Identify changing program needs and gaps, developing new services to meet client needs.
- Supervise and train Social Services team members to ensure professional growth.
- Act as a liaison with other department directors.
- Monitor and report on departmental performance and statistics for compliance with regulatory agencies and funders.
Requirements
- Bachelor's degree required; Master's degree in social work or related field preferred.
- Minimum five years of management experience, including experience with people experiencing homelessness.
- Understanding of team concepts, preferably in a residential setting.
- Experience with the NYC Department of Homeless Services is preferred.
- Understanding of family systems approach to practice is a plus.
- Bilingual (English/Spanish) is a plus.
- Computer literacy, particularly with Microsoft Office applications.
Skills
- Case Management
- Service Planning
- Program Development
- Team Supervision
- Liaison
- Performance Monitoring
- Microsoft Office
Location
- 30 Hamilton Place, Manhattan, NY 10035
Work Type
- Full-time
Experience Level
- Minimum five years management experience
Education Level
- Bachelor's degree required
- Master's degree preferred
Salary/Compensations
- Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
Benefits
- Health insurance through Cigna, including dental and vision, with family coverage option.
- Generous Paid Time Off.
- 401(k) with Company contribution.
About the Company
- HELP USA is one of the nation's largest non-profit homeless services providers and low-income housing developers.
- We serve at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
- With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty.
- Our mission is to ensure that everyone has a place to call home.
Equal Opportunity
- EOE. A Drug-Free Workplace.