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About the Role

Karla Otto is seeking an Account Manager, Fashion Communications to support agency growth. The role involves day-to-day client management, mentoring junior staff, fostering global office collaboration, building media relationships, and contributing to client strategy and pitches.

Responsibilities

Day to day client management including direct client contact, demonstrating maturity, professionalism and client awareness, leading on client calls and meetings
Provide direct line-management, mentoring and sign off for work generated by our Account Assistants/Coordinators including running an efficient sample trafficking process; setting expectations, providing reports and analysis, ensuring attendance at inventory meetings and escalating challenges to service and potential solutions to their senior team
Forge links with global offices and other divisions that support client uptake of other services and the use of other Karla Otto offices – think globally and horizontally to improve results for the brand and clients
Build relationships with counterparts at relevant media outlets to gain coverage and utilise relationships to effectively secure results
Work with Directors to monitor brand advertising partners and identify where brand targets are not being achieved, identify solutions and deliver results
Take ownership for an agreed element of client strategy and contribute towards the wider overall plan demonstrating industry knowledge and creative thinking
Support client pitches with confidence, market insight and a strong representation of the Karla Otto brand
Identify opportunities to integrate other Karla Otto services into existing client scope of work and coordinate with the senior team to pitch add-ons appropriately
Identifies opportunities to build digital services into client interactions, seeks support from specialist experts and confidently pitches ideas to clients
Raises digital awareness and opportunities to the wider team by identifying trends and developments that could be included in future client pitches
Keeps up to date with developments in the influencer sphere and identifies opportunities to suggest suitable influencers for KO clients
Utilise data and analytics tools (e.g. Google analytics) to monitor the return on investment digital initiatives are providing and make suggestions to improves results were required
Takes an active interest in trends on social media and is able to talk about these with clients

Requirements

Proven previous experience in a PR/Communications role
Overseeing the monitoring and sharing of coverage across print, online and social media
Enthusiasm and motivation to attend industry events
Strong top-tier relationships with press and industry peers and developed stakeholder management skills
Considerate of wider business environment and activities
Strong communication skills (both written and oral), research, and organization skills
Ability to work under pressure to meet deadlines and prioritize in a fast paced environment
Confidence to make suggestions, bring ideas to the wider team that focuses on client experience and work alone or as part of a team
High level of attention to detail and the ability to present and interpret quantitative and qualitative data
Positive attitude to challenging situations and a willingness to go above and beyond in the call of duty to complete a project accurately and on time
Proven negotiation and influencing skills
Must be efficient in Outlook, Excel and PowerPoint

Skills

Client management
Mentoring
Sample trafficking
Media relations
Strategy development
Digital marketing
Influencer marketing
Data analysis
Social media trends
Communication skills
Research skills
Organization skills
Negotiation skills
Influencing skills
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint

Location

New York

Work Type

Full-time

Experience Level

Account Manager

Salary/Compensations

$80,000-$85,000

Benefits

Medical, Dental, and Vision plans
401K Employer Match program
Commuter Benefits
Paid Time Off including Vacation Days, Personal Days, Sick Days, and additional Comp Days
Company-wide closure last week of the year
10 Federal Holidays Observed

About the Company

Karla Otto is a globally recognized public relations and communications agency, founded in 1982.
Offices in 15 key cities across the UK, EMEA, US, and Asia.
Strong presence in fashion capitals such as Milan, London, Paris, and New York.
Represents prestigious names in fashion, beauty, and lifestyle.
Merged with K2 in 2017 to form THE INDEPENDENTS, a global marketing, design, and communications group.
THE INDEPENDENTS brings together industry leaders committed to innovation, excellence, and thoughtful collaboration across luxury and lifestyle sectors.
Team of expert strategists, designers, planners and publicists dedicated to delivering exceptional results and establishing long-term partnerships.
Passionate about the world of fashion, beauty, and luxury.
Driven by a shared commitment to excellence and a deep understanding of the ever-evolving industry landscape.
Seeks personalities with positive charisma who are enthusiastic, self-motivated, and have a keen sense of aesthetics.

Equal Opportunity

Karla Otto embraces and celebrates diversity, inclusivity, and equal opportunity.
Committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Aspires to have a diverse and inclusive workplace and strongly encourages qualified applicants from a wide range of backgrounds to apply and join our team!