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About the Role

The Operations Coordinator will provide general operational support for the San Francisco office, including conference services, hospitality, and event support. This role involves backup receptionist duties, inventory management, processing orders and invoices, and coordinating with vendors. The position also includes assisting Facilities and the Sr. Office Operations and Safety Specialist with various tasks.

Responsibilities

Support conference services and hospitality for office events, including setup and staffing (some after hours).
Conduct planning meetings to coordinate event logistics, including timelines, room layouts, staffing, and vendor services.
Order decorations and supplies for events, and collaborate with IT for audio/visual needs.
Assist with ordering materials and providing services for maintaining meeting rooms and conference setups.
Assist the Facilities department with special events and projects.
Establish and monitor inventory levels for office supplies, stationery, forms, certificates, and equipment.
Process requests for business cards and generate proofs for approval.
Monitor and maintain supply levels in all supply areas.
Ensure the supply room is tidy and orderly, monitoring levels, ordering, and restocking as necessary.
Place and process orders for supplies and catering, including for third-party vendors, and process invoices for payment, mindful of budget constraints.
Obtain items from local retail outlets when necessary.
Receive, distribute, and store incoming supplies; quality check deliveries, process returns, and maintain accurate records.
Directly assist trial teams with material support and logistics specific to individual trials.
Maintain and oversee the restocking of medical/safety and survival supplies for San Francisco.
Provide support for catering-related tasks, including placing catering orders for meetings.
Maintain accurate Food Log data entries.
Handle last-minute catering requests efficiently.
Work closely with vendors and collaborate with stakeholders on meetings and trial needs.
Provide backup receptionist coverage and carry out relief schedule for the Facilities help desk.
Answer external and internal phone calls, monitor e-mails, and greet and assist visitors and personnel.
Collaborate with Facilities regarding furnishings and maintenance of premises.
Perform minor maintenance on furniture and equipment.
Provide departmental and third-party entities with institutional knowledge to benefit transitions or daily operations.
Train on equipment, document production, and essential protocols related to operations and facilities.

Requirements

Bachelor’s degree preferred, or equivalent work experience.
Office operations or purchasing experience in an office environment.
Proficient computer skills using Microsoft Office Suite required.
Strong verbal and written communication skills.
High client service ethic and a proven record in delivering exemplary client satisfaction.
Reliability, dependability, and strong motivation to respond to requests quickly.
High level of accuracy, attention to detail, and accountability.
Ability to receive and follow instructions with high degree of accuracy.
Ability to work overtime, including after-hours events.
Ability to apply effective independent judgment to assess issues and needs and provide responsive solutions.
Ability to multi-task, set and meet priorities, and meet deadlines timely.
Ability to lift up to 25 pounds.
Professional in interpersonal style; ability to communicate positively and effectively with all levels in a diverse, client-first environment.
Possess a talent to deliver client service through teamwork and collaboration.
Strong sense of accountability, taking ownership of projects and responsibilities, and resolving issues proactively and quickly.
Excellent facilitation skills and ability to seamlessly coordinate detailed processes and information.
Ability to retain and recall detailed information.
Strong motivation to proactively expand services within the position.
Ability to work under pressure and provide responsive client service under sometimes-stressful conditions.

Skills

Microsoft Office Suite
Verbal communication
Written communication
Client service
Attention to detail
Independent judgment
Multi-tasking
Prioritization
Time management
Interpersonal communication
Teamwork
Collaboration
Facilitation

Location

San Francisco

Work Type

Full-time

Experience Level

Entry-level to Mid-level

Education Level

Bachelor's degree preferred or equivalent work experience

Salary/Compensations

$56k to $78k

Benefits

Comprehensive benefits package starting on your first day
Variety of options for medical, dental, vision, life and disability coverage
Industry-leading parental leave and family benefits including adoption and fertility treatment options
Backup child and elder care
Global wellness program, including free access to Talkspace and Calm apps
Annual community service day
Birthday holiday
Education reimbursement annually
Dedicated Talent Development team
Competitive annual profit-sharing contribution

About the Company

At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.
About Us: https://www.mofo.com/about
Inclusion + Engagement: https://www.mofo.com/community/we-at-mofo
Commitment to Pro Bono: https://www.mofo.com/community/pro-bono
The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation

Equal Opportunity

We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including Fair Chance Laws and Ordinances.