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About the Role
The Senior Strategic Growth Manager will develop key accounts and stakeholder relationships to create commercial opportunities by managing and growing strategic commercial partnerships, supporting business objectives and Worldpay for Platforms business goals. This role is designed for a highly experienced account/relationship manager to drive the company's growth strategy by enabling partners to achieve their payments vision.
Responsibilities
- Develop and execute payment adoption and growth strategies to increase transaction volume, revenue, and long-term partnership value.
- Manage and grow merchant and partner accounts by driving product adoption, building new partnerships, maintaining strong stakeholder relationships, and ensuring high customer satisfaction.
- Lead partnership implementation and commercialization initiatives, coordinating cross-functional teams to meet regulatory, risk, and business growth objectives.
- Monitor partnership performance through financial analysis, forecasting, account planning, reporting, and tracking the success of solutions and growth programs.
- Strengthen strategic partnerships by resolving partner issues, gathering and championing partner feedback, managing accounts in Salesforce, and proactively addressing competitive threats in the market.
- Work with different teams across different geographies and time zones to deliver business outcomes.
- May be required to work or remain contactable outside regular hours due to different time zones.
- Perform other related duties as assigned.
Requirements
- Minimum of 10 years of account/relationship management experience.
- Commercial experience to help partners at c-suite and operational level achieve their goals.
- Payment, Software, or solution focused environment experience.
Skills
- Excellent relationship management skills
- Excellent communication skills
- Problem solving skills
Experience Level
- Senior
About the Company
- Globalpayers think like a client, act like an owner and win as one team.
- We’re curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.