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About the Role
Customers are at the heart of everything we do. This is a committed role, full of everyday challenges, offering plenty of variety. As a colleague in one of our stores, you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. This role can offer stability, flexibility to suit your lifestyle, or the opportunity to progress your career. Applicants must be over 18.
Responsibilities
- Know your customers and serve them with passion and pride, giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking, and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet customer needs at the right time.
- Take part in seasonal, community, and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about store performance, understanding your part in driving service and sales, reducing waste and shrink, and delivering profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, live the company values, make everyone feel welcome, and always follow policies.
- Accept deliveries into the store as required.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they have a great shopping trip.
- Take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented, and ready to be a brand ambassador.
Location
- Feltham
Work Type
- Permanent
- Full-time
Salary/Compensations
- Starts from 13.28 an hour, increasing to 14.55 for stores within the M25. Additional payments may apply depending on location.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- 10% off and 15% at pay day weekends: save up to 2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay
- Award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided
- Policies to support you for all of life's moments, big and small
- Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the Company
- Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."
- Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
- We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.
- We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
- We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
- We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working.
- We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
- For more information about us please visit www.tescoplc.com
Equal Opportunity
- We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
- We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.