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About the Role
Supervise banquet and restaurant staff in the completion of assigned functions and set-up, overseeing service and break-down in a safe manner. Be attentive to guest needs, making them feel welcome, comfortable, important, and relaxed.
Responsibilities
- Check server and house person BEOs for accuracy.
- Verify room set-up against BEO directions and ensure public areas are neat and clean.
- Contact group representatives to explain contact procedures during functions.
- Ensure Food & Beverage items are presented and served correctly according to property standards and special requests.
- Supervise restaurant functionality and assist with upselling F&B items.
- Maintain constant communication between Culinary Department and Banquet Team during events, alerting them to changes, challenges, or adverse comments.
- Compile checks from Banquet Event Orders, ensuring correct charges and posting to the master account, then present to clients for signature.
- Complete all relevant paperwork, including Captain’s Consumption Sheets and Captain’s Report, distributing copies as required.
- Ensure staff return equipment to storage and leave the area clean and tidy; return unconsumed liquor and wines to the Banquet Beverage Service Bar.
- Compile station register and assign duties to banquet staff and captains for specific events.
- Verify all assigned staff appear on the banquet sign-in sheet and sign out prior to leaving.
- Prepare event areas or rooms entirely before guest arrival.
- Recap all banquet checks at the end of the day and turn them in to Night Audit.
- Perform other related duties as assigned or requested by Supervisors/Managers.
Requirements
- High school education or equivalent experience.
- Able to read, speak, and understand English.
- Able to lift, push, carry 20 - 40 lbs.
- Stand continuously for long periods of time.
- Communicate information and hotel services to management, staff, and guests.
Skills
- Supervision
- Food & Beverage Service
- Guest Relations
- Communication
- Upselling
- Team Leadership
Location
- Suffern, NY
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive Salary
Benefits
- Daily Pay
- Team Member Hotel Discount Program
- Uniforms Provided
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Supplemental Insurance Options
- Paid Time Off (PTO)
- 401k with employer match
- Food and Beverage Discounts
- Tuition Reimbursement
About the Company
- Valor Hospitality is passionate about delivering true hospitality through detail-obsessed professionals.
- They have a global perspective and a commitment to thoughtful hospitality and sustainable dining.
- Valor seeks individuals who value relationships, embrace high standards, and create meaningful experiences.
- Visit http://www.valorhospitality.com to learn more.
Equal Opportunity
- Valor Hospitality is an equal opportunity employer.