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Cast Members are responsible for providing great guest service to our guests in the areas of Concierge, Concessions, Running, Cleaning, and Usher.

Guarantee guest service is professional, helpful, thorough and timely.
Concession preparation, cashiering and maintenance duties.
Set up and maintain appropriate stock levels for box office and concessions.
Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change.
Maintain cleanliness of all work areas including concessions, box office, lobby, restrooms, hallway, auditoriums, and employee break room.
Follow sequence of service policy for each guest transaction.
Answer questions from guests and resolve any concerns.
Adhere to all company policy and procedures.
Complete all opening, mid and closing procedures.
Assist wait staff with the distribution of food and the bussing of tables and auditoriums.
Clear and reset seats and trays before and after each film.
Assist with crowd control and seating of guests as needed.
Inform management team of any guest issues and or maintenance requests.
Ensure the security of all box office cash and tickets.
Distribute and understand proper use of hearing impaired equipment.
Enforce ratings to keep underage guests from accessing auditoriums with adult content.
Assist with other functions as instructed by the management team.
Remain up to date on movie summaries.
Other duties as assigned.

Proficient guest service, administrative and follow-up skills.
Comfortable communication and cooperation with guests, supervisors, peers, vendors or partners.
Standing, walking, lifting, twisting, traversing stairs and bending on a frequent basis.
Capability to communicate and work effectively with guests in a high-volume setting.
Good verbal communication skills as well as math skills.
Ability to meet tight deadlines under minimal supervision.
Proper cash handling etiquette.
Knowledge of basic food handling regulations.
Flexible working hours including holidays and weekends.
Knowledge of company policy and procedure.
The employee must occasionally lift and/or move up to 10 pounds.
The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance.

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts.
Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further.
As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.

Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.

Cast Member Seasonal NW Austin at Cinépolis Cinemas USA

Cast Member Seasonal NW Austin