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About the Role

Reporting to the Senior Director of Pharmacy Operations, the Regional Pharmacy Director will monitor and achieve projected counts, sales, and profit margins, while optimizing pharmacy performance by identifying gaps and providing guidance to improve results. This role drives pharmacy business growth and performance, acting as a corporate resource and store-level expert for all pharmacy-driven operations.

Responsibilities

Liaise with Associates, pharmacy teams, and District Managers to ensure consistency of operational standards, pharmacy services, and execution of Pharmacy programs.
Achieve targets and foster an environment of continuous improvement.
Accountable for the success of Pharmacy Operations and Pharmacy profitability of all stores in the assigned region.
Analyze pharmacy count, sales, margins, and expenses to monitor financial success, highlight growth areas, and ensure Associates meet year plan goals.
Monitor Pharmacy business systems to highlight and recommend opportunities for improvement.
Understand each pharmacy’s potential growth and financial achievement within its marketplace.
Identify levers requiring activation to reach potential and develop store-specific strategies in partnership with the Associate.
Liaise with stores and corporate stakeholders on issues relating to pharmacy practice and patient care, including college inspections, suspected narcotic losses, medication errors, and IT dispensary concerns.
Develop and communicate action plans to efficiently implement Corporate Pharmacy initiatives.
Prepare and present information at district and regional meetings regarding pharmacy measurables.
Maintain current knowledge of pharmacy operating guidelines and monitor changes to legislation impacting the pharmaceutical business.
Ensure all retail stores operate in strict accordance with regulatory mandates.
Understand the corporate pharmacy strategy through collaboration with the Pharmacy Director.
Identify areas of opportunity to maximize the success of each corporate pharmacy program in collaboration with the VP of Operations.
Provide a smooth and successful transition of Associates and store transfers/acquisitions.
Ensure correct operational standards and procedures are implemented within pharmacy during transitions.
Identify and develop potential Associates and provide proposals and recommendations to the VP of Operations.
Understand the individual development of current team members and identify candidates for advancement.

Requirements

Requires an advanced level of initiative and judgment to organize and prioritize tasks, workload, and projects.
Courtesy, tact, and diplomacy are required in dealing with colleagues in everyday working relationships.
A minimum of 5 years of pharmacy experience, preferably in a retail environment.
Knowledge of inventory management systems.
Ability to improve work processes and teams.
Supervised related processes and people by leading work or project teams.
Excellent facilitation and leadership skills.
Able to make decisions to achieve specific organizational objectives.
Able to set and prioritize work with varying exceptions.
Interpersonal skills to provide solutions using imaginative approaches where constructive thinking and innovation are required.
Excellent verbal and written English communication skills.
Bilingual in French is considered a strong asset.
Advanced understanding of quality standards relative to operational improvement, strategic planning, and business growth.
Computer skills to produce and interpret reports, documents, and presentations.
Valid Driver's License is required.

Skills

Pharmacy Operations
Financial Analysis
Business Growth Strategies
Process Improvement
Leadership
Interpersonal Skills
Communication Skills
Business Knowledge
Computer Skills
Inventory Management Systems

Location

243 Consumers Road, Toronto, Ontario, M2J 4W8

Work Type

Full time
Temporary with Benefits (Fixed Term)

Experience Level

Minimum of 5 years pharmacy experience
2 years of SDM experience is an asset

Education Level

Post-secondary education equivalent to a university degree in Pharmacy
Licensed Pharmacist in good standing with the Canadian Pharmacist Association

Salary/Compensations

$120,000.00 - $154,000.00 per year

Benefits

Purchase discount program
Competitive pay
Online learning through Academy

About the Company

At Shoppers Drug Mart, we’re innovating health and wellness in Canada.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.
We’re committed to building our talented team who champion collaboration, kindness and inclusivity.
Join our team, and help recognize a healthy future for your career and for all Canadians.
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.

Equal Opportunity

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength.
We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.
Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing.
Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.