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About the Role
You will be supporting the Sophis application for the equity derivatives business, a critical application used for life cycle management of trades from trade feed to PnL and risk management and settlement. You will provide daily support to front office, middle office, and back office teams to ensure smooth business operations. Your responsibilities include maintaining application stability and availability, managing continuous software releases for features and enhancements, and participating in an on-call weekend rotation for issue resolution and infrastructure maintenance. You will also oversee the integrity of data quality derived from EOD Market Data and positions priced by our Model Library.
Responsibilities
- Quickly address issues pertaining to front office, middle office and back office that impact the business’ ability to perform daily functions.
- Drive improved stability and higher quality of data delivered to front office, middle office and back office.
- Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events.
- Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.
- Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants).
- Investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows.
- Develop scripts to automate processes using Powershell and other scripting languages.
- Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day-to-day tasks.
- Perform change and release practices to deploy proprietary and vendor based software.
- Weekend checkouts on rotation will be required to ensure stable start of week.
- Rotation of shift schedules might require late shift (10-7 PM EST).
Requirements
- 3+ years’ experience supporting applications on equity derivatives or similar business.
- SQL language (3 years, Oracle preferred)
- Python scripting experience (1-2 years)
- Monitoring experience of high availability trading applications, batch processing or similar.
- Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.)
- Windows Server (3 years)
- Linux experience (3 years)
Skills
- Computer Operations
- Customer Service
- Enterprise Application Delivery
- Group Problem Solving
- Information Technology (IT) Infrastructure
- Interpersonal Relationships
- Standard Operating Procedure (SOP)
- System and Console Operations
- System Applications
- Systems Software
- SQL
- Unix
- Windows
- Powershell
- ITRS Geneos Monitoring Software
- Kubernetes
- Docker
- GRID
- Datasynapse
- Databricks
- Kafka
Location
- ROYAL BANK PLAZA, 200 BAY ST:TORONTO
- Toronto
- Canada
Work Type
- Full time
Experience Level
- 3+ years’ experience supporting applications on equity derivatives or similar business.
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.