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About the Role

As an Enterprise AIE, you will serve as a technical partner to leading organizations, helping them turn ambitious AI use cases into durable production systems and adoption at scale. You will combine deep technical judgment with hands-on engineering to provide technical leadership on complex customer deployments. Success is measured by durable production systems, sustained adoption, and meaningful business impact. Your deployment experience will also directly influence how OpenAI’s products evolve.

Responsibilities

Work hands-on in code to design, build, evaluate, and deploy AI systems from prototype to reliable production and scaled adoption that solve important customer problems and deliver measurable business outcomes.
Partner with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and success criteria.
Make sound technical decisions across model selection, agent and tool design, retrieval, context design, data pipelines, evaluation, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers to resolution.
Partner closely with customers’ engineering teams and OpenAI’s Product, Research, Engineering, Security, and Go-to-Market teams to turn deployment experience into actionable product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.

Requirements

Have personally designed, built, and shipped AI or machine-learning systems in enterprise environments, taking them from prototype to production and making substantial contributions through coding, architecture, evaluation, debugging, or production engineering.
Know how to evaluate AI systems systematically using representative data, automated graders, production signals, and human judgment.
Have navigated enterprise production requirements, including integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate clearly and credibly with hands-on engineers, technical leaders, security and product teams, and executives.
Take end-to-end ownership, exercise strong technical judgment, and move effectively through ambiguity.
Learn quickly, challenge assumptions constructively, and collaborate with humility.

Skills

Highly proficient in Python
Comfortable working end to end across model APIs, agent and tool development, retrieval and data pipelines, evaluation, observability, integrations, and production operations.
Experience with JavaScript, TypeScript, or another relevant language is valuable.
Experience navigating education or research environments, including institutional data, privacy, access controls and complex integrations, is valuable.
Prior OpenAI product experience is not required.

Location

New York City
San Francisco
Remote

Work Type

Hybrid

Experience Level

Enterprise environments
Education or research environments

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

Equal Opportunity

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information.
In addition, job duties require access to secure and protected information technology systems and related data security obligations.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.