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About the Role
Lightspeed is seeking an Account Executive to join their Hospitality sales team. This role involves helping restaurants across North America discover and utilize Lightspeed's platform to power and grow their businesses. The Account Executive will primarily work with qualified inbound leads, conduct product demonstrations, understand restaurant owners' operational needs, and guide prospects through the sales process. This is an ideal opportunity for a SaaS Account Executive who thrives in a fast-paced environment and enjoys assisting customers in adopting technology that enhances their business operations.
Responsibilities
- Manage and follow up with qualified inbound leads generated by marketing and SDR teams.
- Run product demonstrations via video calls and screen sharing for prospective restaurant customers.
- Understand the operational needs of restaurant owners and recommend the right Lightspeed solution.
- Guide prospects through the full sales cycle from demo to close.
- Collaborate closely with Sales Development Representatives (SDRs) to coordinate demos and opportunities.
- Work with internal stakeholders on pricing and deal structuring when required.
- Maintain accurate deal progression and pipeline management in Salesforce.
- Achieve and exceed monthly and quarterly sales targets.
- Support new customers through the initial stages of onboarding and go-live.
Requirements
- 2–4 years of sales experience, ideally in SaaS or technology sales.
- Experience running product demonstrations or consultative sales conversations.
- Strong communication and presentation skills.
- Ability to manage multiple opportunities in a high-volume sales environment.
- A proactive mindset with strong ownership and accountability.
- Curiosity and a willingness to continuously learn and improve.
- Excellent written and spoken English.
- Fluency in English as a working language is required for this position.
Skills
- SaaS or software solutions sales
- Selling to SMB customers
- Hospitality or restaurant industry sales
- POS, payments, or business management software familiarity
- Salesforce or similar CRM platform experience
Location
- Toronto
- Montreal
Work Type
- Hybrid
Experience Level
- 2-4 years
Salary/Compensations
- $57,000 TO $95,000 CAD
Benefits
- Flexible paid time off and remote work policies
- Equity options
- Contributions to pension plan
- Training opportunities
- Health and wellness credit
- Time off to volunteer
- Interest groups, employee led networks, social committees, sponsored sports teams
- Computer purchase program
- Enhanced parental leave
- Medical, dental, wellness, life and disability insurance
- RRSP plan and match
- Paid parental leave top-up
- Paid time off
About the Company
- Lightspeed is building communities through commerce. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. The company ethos has been about inclusion from the very beginning, striving to provide a workplace where everyone belongs.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.