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About the Role

This role is critical in ensuring social content moves seamlessly from strategy and creative development through production, approvals, and launch, while maintaining quality, timelines, and stakeholder alignment. As a key operational partner, you will connect teams, manage competing priorities, and drive execution across multiple workstreams. You'll bring structure to complexity, proactively identify challenges, and ensure content is delivered efficiently and effectively across the business.

Responsibilities

Own end-to-end execution of social content across assigned banners, brands, and portfolios, ensuring work is delivered on time, on brief, and to a high standard of quality.
Translate approved content strategies and creative direction into actionable production plans, timelines, and deliverables.
Manage multiple concurrent content initiatives, balancing competing priorities, timelines, and stakeholder needs across the enterprise.
Lead content workflows from briefing and planning through production, stakeholder approvals, and launch.
Coordinate pre-production activities, including production schedules, shot lists, asset requirements, approvals, and handoffs.
Partner closely with Creative, Content, Brand, Media, Community Management, and external agencies to ensure alignment and execution readiness.
Act as a key operational point of contact for assigned initiatives, building strong relationships and maintaining clear communication across stakeholders.
Navigate multiple rounds of stakeholder feedback, consolidate input, and drive timely decisions to keep projects moving forward.
Proactively identify and manage risks, dependencies, shifting priorities, and resource constraints, escalating when needed and recommending solutions.
Ensure content aligns with approved creative direction, brand requirements, platform best practices, and delivery specifications.
Maintain visibility into project status, timelines, deliverables, and next steps, ensuring teams are aligned and accountable.
Identify opportunities to streamline workflows, improve collaboration, and create greater efficiencies across content operations.
Partner with Planning & Insights teams to support content tagging, performance tracking, and reporting requirements.

Requirements

3–5+ years of experience in social content management, creative operations, project management, marketing operations, or a related field.
Experience managing social content production and delivery across multiple brands, campaigns, or business portfolios.
Strong understanding of social media platforms, content formats, production processes, and creative best practices.
Exceptional project management, organization, and prioritization skills, with the ability to manage multiple projects and competing deadlines.
Strong stakeholder management skills, including the ability to navigate complex feedback, manage expectations, and build alignment across teams.
Experience collaborating with cross-functional teams, including creative, brand marketing, media, production, and agency partners.
A proactive, solutions-oriented mindset with the confidence to drive projects forward independently and escalate challenges appropriately.
Excellent communication skills, attention to detail, and a commitment to executional excellence.
Experience using project management, workflow, or content operations tools.
Post-secondary education in marketing, communications, business, media, or a related field.
Experience working within a large enterprise, retail, CPG, or multi-banner organization.
Experience managing high-volume, always-on social content alongside larger campaigns and business initiatives.
Familiarity with content measurement, tagging, and performance reporting.
Knowledge of digital asset management systems, content management platforms, or workflow tools.
Experience contributing to process improvements that support more efficient content delivery.
Candidates who are 18 years or older are required to complete a criminal background check.

Skills

Social content management
Creative operations
Project management
Marketing operations
Social media platforms
Content formats
Production processes
Creative best practices
Stakeholder management
Cross-functional team collaboration
Communication skills
Attention to detail
Executional excellence
Project management tools
Workflow tools
Content operations tools

Location

Canada

Work Type

Contract

Experience Level

3-5+ years

Education Level

Post-secondary education in marketing, communications, business, media, or a related field

Salary/Compensations

$40 per hour

Benefits

Progressive careers
Comprehensive training
Flexibility

About the Company

Loblaw Companies Limited is one of Canada's largest employers, committed to positively impacting the lives of all Canadians and shaping the future of Canadian retail.
We succeed through collaboration and commitment, setting a high bar for ourselves and those around us.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, focusing on Environment, Sourcing and Community.
Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture.
We are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Equal Opportunity

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop.
We are committed to creating accessible environments for our colleagues, candidates and customers.
Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.
We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.