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About the Role

This role is for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across multiple retail locations within a defined market. The position offers a competitive base salary plus commission potential with a clear path to career advancement.

Responsibilities

Oversee the sales and operational performance of multiple retail locations within an assigned district.
Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.
Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs.
Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards.
Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives.
Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores.
Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed.

Requirements

Bachelor’s degree in business or related field (or equivalent professional experience).
5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.
Demonstrated achievement in boosting sales growth and managing high-performing teams effectively.
Strong communication, analytical, and problem-solving skills.
Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools.
Familiarity with wireless/telecom industry terminology.
Ability to work a flexible schedule including weekends and holidays.
Willingness to travel throughout the market; valid driver’s license required if operating company or fleet vehicles.

Skills

Sales Leadership
Strategy Development
Performance Analysis
Team Development
Coaching
Operational Excellence
Customer Experience Management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Reporting Tools
Analytics Tools

Location

Bronx, NY

Work Type

Full-time
In person

Experience Level

5+ years of experience in multi-unit retail management

Education Level

Bachelor’s degree in business or related field (or equivalent professional experience)

Salary/Compensations

Competitive base salary + uncapped commission

Benefits

Medical
Dental
Vision
401(k)
Paid training and onboarding
Vacation
Sick Time Off
Personal Time Off
Employee growth & rewards programs
Milestone Recognition Program
Annual Winners Circle all-expenses-paid trip for top performers
Dental insurance
Health insurance
Paid time off
Vision insurance

About the Company

We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon.
Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.