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About the Role
We are seeking a hands-on Director of Human Resources to manage people operations, ensure labor law compliance, and support restaurant teams across all locations. This role involves working closely with the executive team on company-wide planning while maintaining direct contact with General Managers, Chefs, and restaurant staff. The ideal candidate will possess deep knowledge of California employment law, understand restaurant operations, and be adept at building practical HR systems for company expansion.
Responsibilities
- Maintain compliance with federal, California, and local labor laws, including Wage Order 5, meal and rest periods, overtime, tip pools, and local scheduling laws.
- Conduct regular audits of timecards, wage statements, and employee files to identify issues and mitigate legal risks.
- Serve as the primary contact for state and federal labor agencies and manage external counsel for formal inquiries or audits.
- Manage workers' compensation claims, leave requests (CFRA, FMLA, PDL, paid sick leave), and reasonable accommodation requests, including San Francisco ordinances.
- Ensure all mandatory labor postings, training records, and I-9 files are current at all properties.
- Conduct thorough and documented investigations into employee complaints, conflicts, or harassment allegations.
- Partner with leadership on performance management, coaching, progressive discipline, and terminations.
- Ensure consistent and fair application of corrective actions and house rules across all concepts.
- Support initiatives for team morale, recognition, and retention for both front-of-house and back-of-house staff.
- Maintain and update employee handbooks, including city- or state-specific supplements.
- Standardize hiring, onboarding, offboarding, and recordkeeping processes across all restaurants.
- Collaborate with payroll and finance to ensure accuracy of employee records, scheduling, and hours in HR systems.
- Manage HR setup for new restaurant openings, including staffing timelines, hiring, and onboarding.
- Develop recruiting plans for hourly and salaried positions in collaboration with GMs and Chefs.
- Conduct HR training sessions for store managers on basic HR functions, labor laws, and leadership.
- Oversee company benefit plans, 401(k), open enrollment, and wage reviews with brokers and the executive team.
- Provide regular updates to the COO and ownership on headcount, turnover, claims, and operational risk.
Requirements
- 5 to 8 years of comprehensive HR experience.
- At least 2 to 3 years in an HR department leadership role (Director, Head of HR, or Senior HR Manager).
- Practical experience in multi-unit restaurants, hospitality, or food and beverage operations.
- Strong working knowledge of California and federal labor laws, including wage and hour rules, PAGA, FEHA, leaves, and break requirements.
- Direct experience managing workplace investigations and responding to agency audits or wage claims.
- Sound judgment and ability to provide direct, realistic guidance to operators and chefs.
- Strong writing and documentation skills.
- Bachelor's degree in HR, Business, or equivalent hands-on experience.
- Conversational or fluent Spanish (Mandarin, Cantonese, or Japanese is a plus).
- HR credentials such as SHRM-CP/SCP, PHR/SPHR, or PHRca.
- Prior experience supporting restaurant openings or multi-unit expansion.
- Direct hands-on experience with ADP Workforce Now, Toast POS/timekeeping, Teamwork scheduling, and Google Workspace.
Skills
- Human Resources Management
- Labor Law Compliance
- Workplace Investigations
- Performance Management
- Employee Relations
- Recruiting
- Onboarding
- Offboarding
- Benefits Administration
- Payroll Systems
- HR Systems (ADP Workforce Now, Toast, Teamwork)
- Google Workspace
- Spanish Language Proficiency (preferred)
- HR Certifications (preferred)
Location
- San Francisco Bay Area, CA
Work Type
- Full-Time
- Onsite (with regular restaurant site visits)
Experience Level
- Director Level
- Senior Leadership
Education Level
- Bachelor's Degree (or equivalent experience)
Salary/Compensations
- $120,000 – $150,000 per year
- Annual Performance Bonus
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Paid sick leave
- 401(k) retirement plan
- Employee dining discounts
About the Company
- Omakase Restaurant Group was founded by CEO Kash Feng and operates a collection of distinct high-end Asian and American dining concepts across the Bay Area.
- The group focuses on utilizing Northern California ingredients and style in its culinary offerings.
Equal Opportunity
- Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
- Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.