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About the Role
Dallas College is looking for a detail-oriented and customer-focused Accounts Receivable Associate to support student account services and financial operations. In this role, you'll assist students with payments, process financial transactions, maintain accurate records, and provide excellent customer service in a fast-paced environment.
Responsibilities
- Process and post student payments and account transactions.
- Reconcile cash drawers and ensure accurate daily balancing.
- Review accounts, resolve discrepancies, and maintain financial records.
- Assist students in person, by phone, and through email.
- Monitor past-due accounts and support payment follow-up efforts.
- Process returned checks, payment plans, and related documentation.
- Reconcile daily balances on cash drawer accounts receivable to ensure that payments are accounted for and properly posted.
- Verify accuracy of accounts receivable data, identify, and resolve discrepancies.
- Maintain accurate electronic spreadsheets for accounts receivable data.
- Monitor past due accounts and contact students to inquire about payment status.
- Facilitate placing proper restrictions and notes on delinquent accounts.
- Receive in person customers, emails, and phone calls, providing general information to customers and referring non-routine inquires to the appropriate staff member.
- Reconcile cash drawers and prepare summary sheet for all cash drawer sessions each day.
- Post charges and payments for student accounts and miscellaneous transactions.
- Scan daily cash reports and payment plans into the database.
- Process NSFs and returned checks to student A/R.
- Oversee assigned projects as needed.
- Completes required Dallas College Professional Development training hours per academic year.
- Performs other duties as assigned.
Requirements
- Strong attention to detail and accuracy.
- Excellent customer service and communication skills.
- Ability to manage multiple priorities and solve problems effectively.
- Proficiency with Microsoft Office and other computer systems.
- Experience handling cash and maintaining financial records.
- Meticulous attention to detail and a high level of accuracy.
- Ability to calculate, post, and manage accounting figures and financial records.
- Demonstrated interpersonal skills and ability to work independently and as part of a team in a customer service-oriented environment.
- Effective communication, both oral and written.
- Proficiency of Microsoft Office Suite as well as email and internet interfaces.
- Highly developed organizational and conflict resolution skills.
- Ability to prioritize time, multitask and problem solve issues in a timely manner.
- High School diploma
- Two years of experience in an accounts receivable role or an equivalent combination of education and experience.
- Two years of cash handling experience.
- Official transcript is required.
- Will be subject to a criminal background check.
- Some positions may be subject to a fingerprint check.
Skills
- Microsoft Office
- Cash handling
- Financial records maintenance
- Customer service
- Communication
- Problem-solving
- Interpersonal skills
- Organizational skills
- Conflict resolution
- Time prioritization
- Multitasking
Location
- On-site
Work Type
- Staff
- Full-time
Experience Level
- Two years of experience in an accounts receivable role
- Two years of cash handling experience
Education Level
- High School diploma
Salary/Compensations
- $24.47 Hourly
About the Company
- Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
Equal Opportunity
- Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.