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About the Role
Oversees the administration and operations of health profession education programs, including teaching and learning activities, curriculum, learner scheduling, and program accreditation. Develops strategies to improve program quality, processes, and compliance, working closely with the Director of Education Programs & Administration to provide leadership for clinical programmatic areas within Radiology Education.
Responsibilities
- Directly supervises health professions education staff coordinating program administration.
- Monitors curriculum, teaching and learning activities, scheduling, and assessment activities for learners and standards.
- Supervises junior radiology staff education team members and advises unit and administration.
- Oversees and reviews annual accreditation (ADS) and OGME (APE) updates for ACGME programs.
- Serves as primary review and approver of all formal documentation submitted to GMEC for Radiology fellowship programs, IR/DR residency program, and new NST programs.
- Monitors curriculum, teaching and learning activities, scheduling, and assessment activities for medical student, residency, and fellowship programs.
- Trains program coordinators, teaching strategic planning, analysis, and program management techniques.
- Mentors staff in meeting professional goals and developing growth areas.
- Assists management in coordinating staff development, training, and competency assessment.
- Monitors daily workloads, establishes productivity metrics, and reassigns tasks for seamless department coverage.
- Supervises staff to assure accountability and stewardship of department resources.
- Participates in recruiting and conducts new employee orientations for residents and fellows.
- Recommends staffing and budget changes for efficient program operation.
- Evaluates staff performance and competency and defines development goals.
- Serves as a primary administrative advisor and liaison to Radiology education leadership, faculty, learners, departmental administration, and institutional partners.
- Advises stakeholders regarding program requirements, educational policies, operational processes, and accreditation expectations.
- Facilitates communication among faculty, residents, medical students, staff, and University stakeholders.
- Develops approaches to resolve complex operational and educational issues.
- Assists with administration and management of resources, approving program-related charges.
- Communicates significant changes to program management.
- Manages and oversees administration of internal UCSF and visiting student MS4 clerkship rotations.
- Hosts monthly/bi-weekly orientations for medical students.
- Oversees education staff member supporting MS1/MS2 courses and curriculum.
- Provides operational leadership for Radiology medical student education.
- Partners with faculty leadership to coordinate curriculum, learner scheduling, teaching activities, assessments, evaluations, and educational resources.
- Oversees and standardizes administrative processes for consistent curriculum delivery and a high-quality learner experience.
- Manages and approves budget for medical student education program.
- Oversees coordination of medical student after-hours events.
- Manages course offerings of medical student rotations and electives.
- Identifies months or rotations that should be closed due to learner or teaching difficulties.
- Manages evaluation database and course websites.
- Escalates areas of improvement or low scores to course directors.
- Manages the overall delivery and day-to-day operations of the Independent IR residency program.
- Oversees logistics, maintains and tracks trainee databases, related educational activities, and recruits faculty.
- Monitors activities and documentation to ensure program meets accreditation standards and reports to national accrediting bodies and UCSF GME office.
- Oversees administration and accreditation activities of the Independent IR Residency Program.
- Coordinates accreditation-related meetings, communication, documentation, evaluations, case log submissions, program requirements, and reporting.
- Monitors completion of required educational and administrative activities and supports continuous readiness for accreditation review.
- Maintains program and learner records.
- Identifies compliance gaps and works with program leadership and staff to develop and implement corrective actions and process improvements.
- Implements processes and guidelines for managing operational components specific to trainee employment.
- Ensures seamless and error-free payroll to learners.
- Prepares and conducts Program Evaluation Committee (PEC) and Clinical Competencies Committee (CCC) meetings for Independent IR program.
- Reports outcomes of PEC and CCC meetings to the ACGME.
- Acts as advisor to management.
- Provides leadership and maintains strong ties with all levels of educational program staff, department administration, and University stakeholders.
- Develops new approaches or methods for maintaining effective communication.
- Works closely with program directors to improve programs and communicate with other stakeholders or governing bodies.
- Assists and backs up the Diagnostic Radiology Residency, Fellowship Programs Coordinators, and Director of Education Programs & Administration.
- Works on Ad Hoc Educational Program, other departmental, or ad hoc projects.
- Processes new appointments, re-appointments, and terminations with the Office of Graduate Medical Education (OGME) for trainees.
- Works with the Director of Education Programs and the Finance Team to ensure trainees are paid accurately and timely.
- Verifies Educational Commission for Foreign Medical Graduates (ECFMG) documentation and ensures visa requirements are met.
- Processes visas as necessary, working closely with the ISSO.
- Establishes memorandum of understanding (MOU) with military or international applicants who have self-supported funding.
- Ensures housestaff are compliant with HIPAA and all other mandatory onboarding training.
Requirements
- Knowledge of the health professions education industry, administrative analysis and operations research.
- Knowledge of assigned program requirements and curriculum.
- Verbal and written communication skills to explain technical health profession / education concepts, actively listen, persuade, advise, and counsel.
- Knowledge of department, organization, HR and university policies and processes.
- Current knowledge of relevant industry federal, state and local laws and regulations including national accrediting organizations and state and federal licensing and regulatory offices.
- Demonstrated leadership skills in training and guiding employees on educational techniques.
- Motivates and inspires staff to improve health profession education services.
- Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
- Ability to organize assigned staff and unit operations in an efficient and effective manner.
- Effective communication skills with peers, learners, faculty, and other education program coordinators / managers.
- Skills to evaluate issues and identify solutions within defined procedures and policies.
- Demonstrated ability to solve problems and suggest solutions through critical thinking process.
- In-depth knowledge of educational software and technologies to promote a wide range of teaching and learning goals.
- Proven ability to recruit faculty and integrate learners which requires high-level planning and coordination skills.
- Ability to think strategically and communicate complex information to multiple stakeholders.
- Knowledge of ACGME, OGME, American Board of Radiology (ABR), ERAS, and NRMP policies and processes.
Skills
- Health professions education
- Administrative analysis
- Operations research
- Program requirements
- Curriculum development
- Verbal communication
- Written communication
- Active listening
- Persuasion
- Advising
- Counseling
- Departmental policies
- Organizational policies
- HR policies
- University policies
- Federal laws
- State laws
- Local laws
- Accreditation standards
- Licensing regulations
- Regulatory compliance
- Leadership
- Employee training
- Educational techniques
- Staff motivation
- Prioritization
- Time management
- Organizational skills
- Problem-solving
- Critical thinking
- Educational software
- Educational technologies
- Strategic planning
- Coordination
- Stakeholder communication
- ACGME policies
- OGME policies
- ABR policies
- ERAS policies
- NRMP policies
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Minimum five years of experience
- Three years in a lead/supervisory role
Education Level
- Bachelor's degree in related area
- Master's degree in related area preferred
About the Company
- The Department of Radiology and Biomedical Imaging is one of the largest departments in the School of Medicine at the University of California, San Francisco (UCSF).
- The mission of the Department includes patient care, teaching and research.
- The Department operates across seven sites in San Francisco.