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About the Role
We are a Canadian agency inspiring fundraising by providing a warm voice to respected charities. We call existing supporters to raise funds for important causes, focusing on performance and results. Join our team of professional fundraising agents to elevate your career and help make the world a better place.
Responsibilities
- Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors.
- Raise funds for worthwhile causes by creating human connections with donors.
- Deliver world-class results autonomously.
- Call existing supporters to raise funds for important causes.
- Find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly.
- Thank, connect, engage and inspire donors.
- Look for creative new ways to delight on every call.
Requirements
- Mature sales or call centre customer service representative.
- Love talking to people and are a great communicator.
- Looking for full-time hours, 40 hours a week.
- Availability to work evenings (1:00PM - 10:00PM EST Mon -Thu, 10:00AM - 7:00PM EST Fri).
- Availability to work occasional Saturday shifts (10:00AM to 5:00PM).
- Technically savvy and self-reliant.
- A minimum of 2 years’ customer service and call centre experience.
- Newer-version Windows PC or laptop computer (Apple or Mac are not supported).
- High-speed cabled internet connection (min of 25 mbps down/5 mbps up).
- A USB headset and webcam.
- A professional work from home office space.
Skills
- Communication
- Customer Service
- Sales
- Fundraising
- Teamwork
Location
- Work from Home
Work Type
- Full-time
- Outbound
- Work from Home
Experience Level
- 2 years customer service and call centre experience
Salary/Compensations
- $20.00-$24.00/hour + Bonuses
Benefits
- 100% paid training
- Health benefits (at 3 months)
- Engagement with world-class charitable organizations
- Training opportunities, lunch-and-learns, workshops
- Team culture and activities, ice breakers, community events
About the Company
- We are a Canadian agency on a mission to inspire fundraising.
- We provide a warm and friendly voice to the largest and most respected charities in Canada.
- Our team is passionate, engaged and extremely effective.
- We call existing supporters to raise funds for important causes around the globe.
- We are a performance team and results matter.
- We hope they motivate you as well.
- Join our team of professional fundraising agents to elevate your career and use your skills to help make our world a better place.
- Quit your day job, come help us save the world!
Equal Opportunity
- Inspire is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.