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About the Role
The Senior Program Manager role manages complex, high-risk technical IT and Operations programs or projects of strategic importance to the organization. This role oversees project initiatives involving cross-functional teams and multiple delivery systems, ensuring that sequencing and dependencies are monitored and managed with timely escalation of deviations from plans and commitments.
Responsibilities
- Lead and manage complex enterprise programs involving cross-functional teams and delivery systems in an Agile and matrixed environment.
- Facilitate collaboration, mobilization, and coordination across Enterprise Technology and between Product, Business, and other functions to ensure alignment on scope, timeline, risks, issues, and dependencies.
- Drive AI adoption leveraging clear messaging, benefiting the teams and connecting human / AI value.
- Support all phases of the program lifecycle, including initiation, planning, execution, monitoring, and closure.
- Develop and deliver program management deliverables within compliance with approved methodology requirements.
- Communicate program objectives clearly and motivate the project team and delivery systems to achieve them.
- Organize work into manageable work packages or phases and determine an effective approach to completing the work.
- Manage the financial aspects of programs: budgeting, estimate-to-actual variance, and funding channel tracking.
- Analyze risks, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating actions.
- Provide tracking and reporting on progress to plan, cost, and schedule, including change control.
- Manage relationships with program stakeholders, both within IT and with external business stakeholders.
- Proactively manage change to baselined scope, schedule, and cost, communicating impacts and facilitating decisions.
- Identify and escalate bottlenecks, risks, issues, and dependencies to ensure program success and realization of business outcomes.
- Manage vendor relations and procurement activities related to program requirements.
- Drive effective communication, collaboration, and commitment across teams with competing priorities.
- Provide input to refine established PM methodology and alignment with delivery systems.
- Provide performance input to team members’ functional managers.
- Other duties as assigned.
Requirements
- Bachelor’s degree in technical, business, or management discipline and 4 years' experience in active Program/Project management role.
- Master's degree and 2 years’ experience; a Ph.D. and 1 years’ experience; or 12 years’ experience in a Program/Project management role with no degree.
- 3+ years' experience managing Technology/Security/Operations projects.
- PMP certification required or actively in progress.
- 2+ years’ experience leading or supporting SAFe Agile teams, or equivalent program management experience on Agile projects/programs.
- Experience with Smartsheet preferred.
- Strong facilitation, communication, and organizational skills.
- Demonstrated experience managing large-scale, complex technology projects or programs.
- Effective at working in a highly matrixed environment.
- Excellent facilitation and communication skills, both verbal and written.
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
- No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Skills
- Analytical Thinking
- Budgeting
- Managing Multiple Priorities
- Program Administration & Management
- Collaboration
- Communication
- Execution Focus
- Adaptability
Location
- USA
Work Type
- Hybrid
- Remote
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree
- Master's degree
- Ph.D.
Salary/Compensations
- $89,400.00 - $134,000.00
Benefits
- Flexible vacation with pay
- Seven paid holidays
- Up to 160 hours of paid wellness annually
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
About the Company
- Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike.
- Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.
Equal Opportunity
- Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
- Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
- EOE, including disability/vets