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About the Role
This role is focused on supporting release set up, working closely with team members who handle credits, metadata, and physical product traffic, as well as key label personnel. Your work will directly affect getting the newest audio and video releases delivered properly. You will assist in the setup and scheduling of new digital releases, video claims, and after-hours coverage across WMG as needed. You will be part of a team of professionals but will have responsibility for your own projects that require the ability to handle multiple tasks and manage various priorities.
Responsibilities
- Provide timely and accurate scheduling for WMG owned and distributed digital (audio & video)
- Manage timed release set-ups
- Manage product take downs related to Lost Rights
- Ensure successful delivery for priority releases with each digital account using proprietary business applications and account based CMSes including iTunes Connect, Spotify for Music Providers, Deezer, YouTube Content Manager, and Bytedance - TikTok MediaMatch backends
- Confirmations on all product deliveries for Domestic and P&D product
- Troubleshoot any content delivery issues
- Liaise with Label and Operations teams for up-to-date scheduling and marketing info
- Provide support to Account Managers, A&R, & Marketing teams on release enquiries or delivery issues
- Set up and input all Domestic and 3rd party domestic digital releases into our Internal Distribution System for proper reporting and revenue
- Work with our Streaming and A&R team for product scheduling and pricing (Canada and/or specific territories) based on Product distribution rights
- Add Video GRIDs creations into our internal CMS system for proper recording
- Pull Weekly Reports for the Streaming, Operations, and Marketing team on releases upcoming
- Submit Apple campaigns for Tracks and Album sales on the iTunes Store
- Ensure that all digital release setups are being mapped out to the right Artist Pages at DSPs
- Add additional sound clips in MediaMatch backend (TikTok) if needed
Requirements
- 2+ years' experience in an operations role preferred
- Exceptional written, verbal, and interpersonal communication skills
- High attention to detail
- Ability to handle a flexible changing environment
- Excellent time management skills
Location
- Toronto, Ontario
Work Type
- 12-18 Month Fixed Term Contract
- Full Time Employee
- Mandatory 4 day a week in office
- Onsite
Education Level
- Post-secondary education in similar field of interest
Salary/Compensations
- $55,000 - $60,000/annual
Benefits
- Employer paid Health & Dental Insurance
- 15 Vacation days + 5 Sick days + 3 Personal days + 2 Volunteer Days
- Annual Health/Wellness Spending Account
- Employee Assistance Program
About the Company
- At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members.
- We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide.
- As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike.
- And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide.
- Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX.
- In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
- Together, we are Warner Music Group: Independent Minds. Major Sound.
Equal Opportunity
- We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of race, religious beliefs, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, record of offences, marital status, family status, or any other protected grounds under applicable legislation.
- We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to PeopleTeam.Canada@warnermusic.com and let us know the nature of your request and your contact information.
- WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.