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About the Role
Assists the Marketing Manager in overseeing the daily operations and productivity of the Promoters for the Eddie Bauer Adventure Club.
Responsibilities
- Supervise team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling.
- Motivate, train, and oversee promoters, and deliver supplies as a Field Leader.
- Resolve guest issues and complaints.
- Assist Manager with reports and site updates.
- Act as a resort tour reception and sales/marketing liaison.
- Recruit, interview, and hire promoters.
- Assist Manager with new hire and ongoing training.
- Maintain attendance records.
- Comply with Human Resource and company policies.
Requirements
- High School diploma required.
- Excellent communication skills, both written and verbal.
- Highly motivated with a positive attitude and good work ethic.
- Detail-oriented with multi-tasking abilities in a busy environment; professional and organized; able to exhibit problem-solving ability.
- Ability to effectively coach, counsel, and motivate direct reports.
- Provide exceptional customer service, communicating positively and effectively with upset owners.
- Ability to negotiate effectively.
- Working knowledge of marketing databases.
- Ability to lead by example.
- Must have Timeshare/Vacation Ownership Experience.
Skills
- Communication
- Motivation
- Training
- Scheduling
- Problem-solving
- Customer service
- Negotiation
- Marketing databases
- Leadership
Location
- Onsite
Work Type
- Full-time
Experience Level
- Timeshare/Vacation Ownership Experience
Education Level
- High School diploma
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off (depending on position)
- Parental leave (depending on position)
- Holidays (depending on position)
- Wish day paid time to volunteer
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
About the Company
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
- Innovation and growth keep our work interesting and fun.
- Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
- Hospitality is at the heart of all we do at Travel + Leisure Co.
- We offer an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
- We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
- Join our global team and build a career where memories start with you.
Equal Opportunity
- We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
- If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.