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About the Role

As the Vice President of Experience Design, you will drive the overall user experience across two interconnected strategic initiatives: the Informatica portfolio of Data Management products, and the Enterprise Agentic Harness (EAH) — Salesforce’s shared infrastructure for context, agency, action, governance, and trust across the agentic enterprise. This role requires deep domain ownership and cross-cloud structural integration, leading a global team and reporting to the SVP of Salesforce Experience Design.

Responsibilities

Build a culture of customer obsession and develop a compelling design vision shaped by design thinking principles, including the vision for agentic enterprise experiences.
Lead intuitive, end-to-end design solutions across data management and agentic workflows, from conception through post-launch.
Champion responsible AI design with a focus on trust, user control, governance, auditability, and lineage.
Operate as a platform advocate across a multi-cloud, multi-GM environment, partnering with GMs and product leaders to land shared design investments and modular, reusable design patterns.
Build, lead, and mentor a high-performing, multidisciplinary global design team in a culture of trust, psychological safety, and customer obsession.
Establish workflows that enable rapid, customer-driven design innovation and adopt emerging agentic design, AI-assisted workflows, and rapid-prototyping tools.
Deliver creative vision to build next-generation products and services.
Cultivate and sustain a design-first, customer-first culture across the business.

Requirements

Solid track record of executive design leadership UX experience, managing and building teams across global, matrixed organizations while delivering enterprise products and solutions.
Experience making key contributions to innovative, successful products with a strong understanding of AI technologies and agentic systems.
Experience with user-centered design principles, UX design best practices, trends, and emerging technologies.

Skills

AI technologies
Agentic systems
User-centered design principles
UX design best practices
Emerging technologies
Design thinking principles
Multi-agent orchestration
Parallel workstreams
Live system topology
Governance flows
Usability
Accessibility
Personalization
Responsible AI design
Trust
User control
Auditability
Lineage
Platform advocacy
Design systems
AI-native builder behaviors
Experimentation
Iteration
Rapid prototyping
Presentation skills
Storytelling skills
Cross-functional communication skills
Customer journey refinement
Business metrics
Data analysis

Location

Select cities within the San Francisco and New York City metropolitan area

Work Type

Full-time

Experience Level

Executive
Vice President

Education Level

Degree or equivalent practical experience in HCI, Industrial/Visual Design, Behavioral Science, or related discipline.

Salary/Compensations

$257,500 - $451,700 annually
$310,200 - $496,400 annually in select cities within the San Francisco and New York City metropolitan area

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of workforce transformation in the agentic era.
Salesforce is building the Agentic Enterprise — a future where humans and AI agents collaborate to drive efficiency, growth, and transformation at scale.
Business is the greatest platform for change.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all and creating a workplace that’s inclusive, and free from discrimination.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.