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About the Role
Orrick seeks a BD Support Senior Manager to lead a team central to the firm's daily Business Development (BD) activities. This role involves setting priorities, managing capacity, ensuring quality and responsiveness, and developing team processes and standards, including leveraging AI and technology.
Responsibilities
- Directly manage the team, emphasizing performance management, engagement, and accountability.
- Build a culture of professionalism, trust, and high performance with clear expectations.
- Conduct regular one-on-ones, team meetings, and coaching sessions, providing direct feedback.
- Develop and retain talent through coaching, training, and succession planning.
- Partner with HR on recruiting, onboarding, performance counseling, and employee relations.
- Serve as a credible leader within the team, across BD, and with the partnership.
- Act as a visible, hands-on leader, stepping in to model standards and unblock work.
- Use emotional intelligence and sound judgment to resolve complex people issues.
- Translate BD department and firm initiatives into clear, actionable team expectations.
- Partner with BD Operations on operational planning and intake, allocating requests via workflow tools.
- Monitor workload distribution, capacity, utilization, and overtime, making real-time adjustments.
- Serve as the escalation point for team members, attorneys, and BD stakeholders on people and service issues.
- Staff and oversee special projects, ensuring clarity of scope, deadlines, and accountability.
- Collaborate across BD teams for smooth handoffs and aligned execution.
- Establish and monitor key performance indicators (KPIs) for service delivery, workload, skill development, and team health.
- Use data to assess workload trends, performance, and capability gaps, and act on findings.
- Prepare clear, actionable updates for senior leadership that translate data into decisions.
- Apply sound financial and operational judgment, including expense and overtime management.
- Implement pragmatic process improvements balancing efficiency with people impact.
- Capture and share best practices across the team, ensuring consistent standards for recurring workstreams.
- Champion AI and other technology-enabled tools to improve BD support quality, speed, or consistency.
- Evaluate emerging tools and train the team on new processes, systems, and ways of working.
- Perform other ad hoc duties as required.
Requirements
- 10+ years of marketing or business development experience, preferably in a legal or professional services environment.
- 3+ years managing teams, including managers or team leads.
- Four-year college degree or equivalent experience required; MBA preferred.
- Experienced people leader with sound judgment and a growth mindset.
- Strong interpersonal skills and ability to build trusted relationships across BD.
- High proficiency in Microsoft Office applications.
- Experience with (or ability to learn) firm BD systems.
- Strong ability to navigate online platforms and databases.
Skills
- People leadership
- Performance management
- Team building
- Coaching
- Talent development
- Succession planning
- HR partnership
- Emotional intelligence
- Judgment
- Operational execution
- Service delivery
- Workflow management
- Capacity planning
- Data analysis
- KPI monitoring
- Process improvement
- AI and technology adoption
- Microsoft Office proficiency
Location
- Any US office
- 100% remote US locations
Work Type
- Full-time
Experience Level
- Senior Manager
- 10+ years experience
- 3+ years management experience
Education Level
- Four-year college degree or equivalent experience
- MBA preferred
Salary/Compensations
- New York City, Silicon Valley, and San Francisco $160,000 - $210,000
- Washington DC, Los Angeles, Orange County, Santa Monica, Sacramento, Boston, and Seattle $155,000 - $200,000
- All Other US Locations $150,000 - $185,000
Benefits
- Elective health benefits including medical, dental, vision and life
- Robust mental well-being programs
- Child, family, elder, and pet care benefits
- Short- and long-term disability
- Industry-leading parental leave benefits
- Health savings account contributions (w/applicable medical plan)
- Flexible spending accounts
- 401K program
- Flexible Time Off program
- Paid holidays
About the Company
- Orrick is a global law firm focused on delivering innovative solutions for four sectors: Technology & Innovation, Energy & Infrastructure, Finance and Life Sciences & HealthTech.
- Founded over 150 years ago in San Francisco, Orrick has offices in 25+ markets.
- Recognized globally for delivering the highest-quality legal advice and for our culture of innovation and collaboration.
Equal Opportunity
- We are an Equal Opportunity Employer.
- Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
- Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.