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About the Role
The Assistant Store Manager will support the Store Manager with daily operations and client experience to ensure the overall success of the store, serving as a brand ambassador.
Responsibilities
- Lead by example on the sales floor, engaging with clients and ensuring the highest level of service.
- Help set and achieve sales targets and implement strategies to drive sales.
- Foster client satisfaction and implement CRM initiatives.
- Collaborate on client retention and acquisition goals.
- Assist with overall store operations, adhering to policies and procedures.
- Maintain operational and visual merchandising standards.
- Support inventory control, including monitoring stock levels, receiving deliveries, and managing restocking.
- Delegate tasks, set goals, and monitor progress.
- Ensure compliance with all company policies including cash handling, register procedures, brand, styling & language.
- Supervise, train, and motivate retail staff.
- Foster a positive and productive work environment.
- Assist in scheduling shifts.
- Partner in conducting performance reviews and addressing disciplinary issues.
Requirements
- A minimum of 3 years of supervisory experience in the retail industry.
- Experience performing in a fast-paced environment with fastidious attention to detail.
- Self-motivated with exceptional communication and a motivational attitude.
- Passionate for personal development and growth.
- Excellent collaboration skills.
- Good decision-making abilities in high-pressure situations.
- High degree of flexibility and initiative.
- Embracing a culture of learning and advocacy.
- Maintains a positive attitude and is representative of the Hill House Home brand.
- Has lived experiences with people from different backgrounds and diverse teams.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
Skills
- Sales
- Client Service
- Client Development
- CRM
- Inventory Control
- Supervision
- Training
- Motivation
- Communication
- Collaboration
- Decision-making
Location
- Austin, TX
Work Type
- Full-time
- Retail schedule including weekends
Experience Level
- 3 years of supervisory experience in retail
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $25-27+/ Hour
Benefits
- Competitive pay
- Comprehensive benefits
About the Company
- Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals.
- Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress®.
- With its design-centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life.
- Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time honored categories.
Equal Opportunity
- Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer.
- We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.
- If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
- You can request reasonable accommodation by sending an email to hello@hillhousehome.com.
- This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
- If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
- Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
- For more information, please review the E-Verify Participation and Right to Work notices provided with the application materials.