Field Service Apprentice, Mechatronic at Heidelberg USA Inc | NY, US | Rezi

Field Service Apprentice, Mechatronic at Heidelberg USA Inc

Field Service Apprentice, Mechatronic

Heidelberg USA Inc · NY, US

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Field Service Apprentice, Mechatronic

Heidelberg USA Inc · NY, US

a day ago
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About the Role

Heidelberg USA is seeking a Mechanical/Electrical apprentice for the Long Island area to learn to work on and fix industrial printing machines. This role requires extensive travel, flexibility, a 24-36 month commitment, and a strong desire to learn. The apprenticeship program challenges you to apply hands-on capabilities while adhering to high technological standards, offering a career working on the industry’s most technologically advanced equipment. Successful completion will result in a functional field service representative.

Responsibilities

  • Grasp concepts and theories related to mechanical & electrical processes taught in an operational environment.
  • Assist Field Service Personnel during the installation and maintenance of Heidelberg equipment, both in the field and in Heidelberg facilities.
  • Provide exemplary Customer service, understanding customer needs to keep equipment productive and explaining restoration requirements.
  • Perform service work at customer sites, requiring regular attendance and timeliness.
  • Work overtime or weekends when critical for success.
  • Specialize on Printing Press equipment as an Electrical/Mechanical apprentice.

Requirements

  • Ability to travel about 80-100% of the time during the apprenticeship program.
  • 24 to 36 month commitment to the program.
  • Background in Mechanical/electrical/ mechatronics/ robotics, or similar fields.
  • Enjoy working with hands and possess mechanical aptitude.
  • Possess electrical knowledge.
  • Basic mechanical/electrical troubleshooting skills (knowledge not limited to printing equipment).
  • Basic computer skills.
  • Must be 21+ years old due to travel and car policy.

Skills

  • Strong computer skills including Word, Excel, Outlook.
  • Strong analytical skills.
  • Effective written and verbal communication skills with the ability to interact with all levels inside and outside of the organization.
  • Ability to analyze complex situations and arrive at sound conclusions.

Location

  • New York City, NY
  • Long Island area

Work Type

  • Apprentice
  • Full-time

Experience Level

  • Apprentice

Education Level

  • High School or Equivalent
  • 1 Year Hand Tools experience (Required)
  • 1 Year Electrical experience (Preferred)

Salary/Compensations

  • $50,000 starting base salary

Benefits

  • Paid travel expenses
  • $61 per diem
  • Full employee benefits during the first year

About the Company

  • Heidelberg USA is a reliable and highly innovative partner to the printing industry with over 170 years of quality and future viability.
  • The company defines future trends in the industry through state-of-the-art technologies and innovative business ideas.
  • Dedicated to its equipment, technology, associates, and customers.

Equal Opportunity

  • Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment.
  • Provides a work environment free of discrimination and harassment.
  • All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
  • Will not tolerate discrimination or harassment based on any of these characteristics.
  • Will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant, with exceptions for those with access to compensation information.