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About the Role
The Department of Social Services (DSS) is recruiting for a Clerical Associate III to function as a Scanning Associate. This role supports the Human Resources Solutions (HRS) department, which manages the human resources needs for DSS, HRA, and DHS, aiming to foster an inclusive and client-centered workforce.
Responsibilities
- Review and integrate documents, verifying record information like Employee ID and document type.
- Prepare files for scanning by removing staples, rubber bands, and paper clips, and counting pages.
- Operate image scanners to digitize documents and categorize them for indexing.
- Adjust scanning application settings for image resolution, paper size, and orientation.
- Review scanned images for quality assurance.
- Index documents by reviewing record cover sheets and documents, selecting appropriate document types for electronic submission.
- Verify indexing data and make necessary corrections using the indexing application.
- File scanned documents by type and date for temporary storage.
- Review documents and discard duplicates.
- Provide customer service to HRA employees requesting to view personnel files in One Viewer.
- Retrieve and print requested records and documents.
- Respond to telephone inquiries and schedule appointments for employees to view their personnel files.
- Assist supervisor with collecting productivity data and preparing statistical reports.
- Ensure proper maintenance of scanners and scanning equipment by reporting issues to the supervisor.
Requirements
- Applicants must be permanent in the Clerical Associate Civil Service title or permanent in a comparable title eligible for 6.1.9 title change.
- A four-year high school diploma or its educational equivalent.
- One year of satisfactory clerical experience.
Skills
- Keyboard familiarity
- Ability to type at a minimum of 100 key strokes (20 words) per minute.
Location
- New York City
Work Type
- Full-time
Experience Level
- One year of clerical experience
Education Level
- Four-year high school diploma or equivalent
Salary/Compensations
- USD 42288 - USD 48631
About the Company
- The Department of Social Services (DSS) comprises the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
- HRA is committed to combating poverty and income inequality by providing essential benefits like Food Assistance and Emergency Rental Assistance.
- DHS focuses on preventing and addressing homelessness through innovative strategies to help individuals and families achieve self-sufficiency.
- Human Resources Solutions (HRS) supports the HR needs of DSS, HRA, and DHS, aiming to build an inclusive, motivated, and client-centered workforce.
Equal Opportunity
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.