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About the Role
The Dental Front Desk Coordinator serves as the first and last point of contact for patients, playing a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.
Responsibilities
- Greet patients warmly upon arrival and assist with check-in and check-out
- Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
- Communicate appointment details, office policies, and general visit flow
- Support a positive and calm environment for patients throughout their visit
- Schedule, confirm, reschedule, and follow up on patient appointments
- Maintain an organized and optimized schedule to support provider productivity
- Coordinate recall, follow-ups, and unscheduled treatment appointments
- Assist with daily office flow and communication between front and clinical teams
- Maintain accurate patient records and documentation in the practice management system
- Ensure patient forms and information are completed and up to date
- Support general administrative tasks including data entry, filing, scanning, and correspondence
- Maintain a clean, organized, and professional front desk and reception area
Requirements
- Strong customer service and interpersonal communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Comfort with computers, scheduling software, and basic office technology
- Professional appearance and demeanor
Work Type
- Full-time
Salary/Compensations
- $19 - $21 an hour