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About the Role

Mia is the AI communication platform for car dealerships, designed to capture every inbound call, text, and web lead to prevent lost service appointments and sales. We empower franchise dealers and large dealer groups to optimize their operations.

Responsibilities

Own and deliver Product Requirement Documents (PRDs) aligning user needs with technical capabilities.
Build and maintain product roadmaps, collaborating with leadership and cross-functional teams.
Communicate effectively with technical and non-technical stakeholders.
Integrate AI tooling and ML products into workflows.
Partner with vendors to access APIs and third-party data sources.
Collaborate with sales and customer success on feature launches and collateral.
Run user studies, pilot programs, and gather feedback for roadmap refinement.
Lead sprint planning, backlog grooming, and retrospectives.
Utilize SQL and analytics tools to understand user behavior and product performance.
Stay informed about the automotive industry and evolving tech trends.

Requirements

5+ years of experience in product management with a strong technical foundation.
Demonstrated ability to write clear, concise PRDs and specs.
Proficient in product methodologies, project management tools, and shipping products quickly with high quality.
Comfortable using SQL, dashboard tools, and working with analytics teams.
Proven success managing API integrations and working with external vendors.
Excellent communication skills, with the ability to explain complex topics simply.
Resourceful, autonomous, and able to work effectively in a high-intensity startup environment with minimal guidance.
Experience in the automotive industry.
Lives in or willing to relocate to Austin, TX.
Ability to work in the Austin office 3 days a week.

Skills

Product Management
Technical Foundation
PRD Writing
Product Roadmapping
Stakeholder Communication
AI Tooling Integration
ML Product Integration
API Integration
Third-Party Data Sources
Sales Collaboration
Customer Success Collaboration
User Studies
Pilot Programs
Go-to-Market Strategy
User Feedback Gathering
Sprint Planning
Backlog Grooming
Retrospectives
SQL
Analytics Tools
Data Analysis
Automotive Industry Trends
AI/ML Tools (LLMs, embeddings, vector DBs)
Usability Studies
Qualitative Insights Gathering
Product-Market Fit Validation
Software Engineering
Automotive Dealership Operations
CRMs
Customer Lifecycle Management
Scaling AI Products
Scaling Automation Products

Location

Austin, TX

Work Type

Hybrid (3 days/week in office)
Full-time

Experience Level

5+ years of experience in product management

Salary/Compensations

Competitive with current market rates and reflective of candidate's experience, skills and qualifications.

Benefits

Equity participation through stock options
Fully paid health, vision & dental insurance
Flexible PTO
Hybrid schedule
Free lunches
Parking stipend
Team events

About the Company

Mia is the AI communication platform for car dealerships.
We answer and act on every inbound call, text and web lead so dealers stop losing service appointments and sales to voicemail.
Franchise dealers and some of the largest dealer groups in the country run on Mia.

Equal Opportunity

At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work.
Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.
Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.
Mia is an EVerify employer.