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About the Role
The Sr. Catering Manager will lead the day-to-day sales and operational execution of a sophisticated corporate dining and catering program supporting a premier client across three corporate buildings in NYC. This highly visible role is responsible for ensuring seamless service delivery, elevated hospitality standards, and exceptional attention to detail across daily catering, executive meetings, and special events.
Responsibilities
- Oversee daily catering operations across three corporate buildings.
- Coordinate event orders, timelines, menus, staffing, delivery, setup, service, and breakdown.
- Deliver a polished, high-touch hospitality experience for corporate clients, executives, and guests.
- Supervise, schedule, train, and develop hourly service, delivery, and culinary personnel.
- Partner with culinary and client teams to support elevated menus and sustainable food practices.
- Manage customer communications, event changes, special requests, and online ordering systems.
- Maintain accurate invoicing, records, labor information, and operational reports.
- Support special events, executive meetings, conferences, and high-profile client functions.
- Build strong relationships with clients, guests, vendors, and internal stakeholders.
- Assist with catering sales, menu presentations, service enhancements, and program development.
- Ensure compliance with company standards, food safety regulations, uniform requirements, and client expectations.
Requirements
- At least two years of catering, hospitality, corporate dining, conference services, or event operations experience.
- Experience supporting high-end corporate dining, executive hospitality, or high-volume catering programs preferred.
- Strong understanding of hospitality operations, event execution, and sustainable food practices.
- Polished communication and interpersonal skills with the ability to engage professionally with executives, clients, and guests.
- Proficiency with web-based ordering platforms, Microsoft Word, Excel, and other business applications.
- Ability to write clear, professional, and timely communications.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to work independently, exercise sound judgment, and resolve issues effectively.
- Commitment to professional appearance and adherence to uniform and personal protective equipment standards.
- Experience supervising and developing approximately 5–10 hourly employees, including delivery and culinary personnel.
Skills
- Catering operations
- Event execution
- Hospitality
- Customer relationship management
- Staff supervision and development
- Menu planning
- Food safety regulations
- Microsoft Word
- Microsoft Excel
- Web-based ordering platforms
Location
- NYC
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $85,000 - $90,000
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Company
- Restaurant Associates is the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations.
- Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A!
Equal Opportunity
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.