Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Director of Marketplaces role.

Rezi rewrites your resume against Caraway Home's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Director of Marketplaces posting at Caraway Home — free, in seconds.

About the Role

We are seeking an experienced and dynamic Director of Marketplaces to own our Amazon and third-party marketplace channels globally. This role will own the long-term planning, daily execution, and optimization of Amazon & additional marketplace performance, including paid advertising, SEO, forecasting, reporting, business operations, review generation, listing and account management, product detail page improvements, and brand and pricing integrity. This role will push us to think differently about our business and how AI-driven shopping is changing customer behavior. Our team moves fast, relies on data, and is always testing. You will be pivotal in helping Caraway become a generational brand with household-level awareness.

Responsibilities

P&L Ownership: Lead Amazon & Marketplaces for Caraway (globally). Set KPIs and targets, channel strategy, and drive sustainable revenue and margin growth.
Advertising and Traffic: Own in-platform marketing (PPC, DSP, video, OTT, Amazon Marketing Cloud) with a focus on organic ranking. Use Caraway’s email, SMS, influencer, affiliate, and PR channels to drive outside traffic to marketplaces. Judge ad spend on incrementality and contribution margin, and coordinate with paid social and search so we do not compete against ourselves.
Listings and Conversion: Oversee product setup and content (copy, imagery, keywords, attributes, A+ content) with internal and external teams. Own conversion strategy and testing.
Pricing, Assortment and Brand Protection: Set marketplace pricing and assortment so they support, not undercut, our DTC site and retail partners. Enforce MAP and monitor unauthorized sellers, hijackers, and counterfeits.
Operations and Account Health: Manage margin, account health, customer service experience, seller rating and case log management.
Inventory and FBA: Own FBA & FBM strategy, including inbound placement, inventory positioning, in-stock rates, and fee and freight costs. Work with Finance and Inventory Planning on demand forecasts, and update them as conditions change.
Product Launches: Plan and run on-time Amazon launches from start to finish, working with internal and external teams.
Growth: Work with Amazon directly on new opportunities to drive incremental growth (e.g. shows, exclusive color drops, bundles, etc).
Promotional Calendar: Own the promotional calendar (Deal of the Day, Lightning Deals, coupons, event deals) with Marketing, Finance, and Ecommerce to drive revenue and organic ranking.
Reviews: Build and run strategies to increase high-quality reviews and ratings. Monitor customer reviews and use what you learn to improve products, listings, and customer service.
Reporting and Analytics: Work with Caraway’s Data & Analytics team to report on key Amazon metrics, find insights, and turn them into improvements. Build dashboards that connect marketplace results to company-wide revenue and marketing measurement, and present results, risks, and recommendations to leadership.
Market Awareness: Track competitors and marketplace changes, including algorithm updates, AI shopping features, fees, and policies.
Partners: Build strong working relationships with our Amazon agency, other agency and platform partners, Amazon contacts (such as CSMs), and internal teams (Strategy, Marketing, Finance, Retail, Ops). Decide over time which work should move in-house.
New Geographies and Marketplaces: Evaluate new channels and geographies to expand our marketplace presence and businesses: sequencing, localization, and operational set up.

Requirements

8+ years of experience building, leading, and managing the Amazon and Marketplace channel for an eight-figure plus Amazon business (bonus if that includes international marketplaces)
Deep, hands-on Amazon experience (Seller Central), with a P&L ownership track record, not just campaign management
Fluency across the full Amazon stack: search/SEO, content, retail media (Sponsored Ads, DSP, AMC), FBA/supply chain, and platform operations
Practical, hands-on approach to organic ranking and review strategy
Strong experience in inventory management, merchandising, listing optimization, margin management, and pricing
Experience protecting brand pricing and positioning in a marketplace environment, ideally for a premium or DTC-heritage physical product brand (housewares, kitchen, or adjacent categories a plus)
Good instincts for new product opportunities based on keyword research and customer insight
Keen eye for new product development opportunities based on keyword research and customer insights
Experience managing agencies and cross-functional stakeholders while staying hands-on with the day-to-day
Expertise with Amazon and marketplace tools such as Helium 10, SmartScout, Amazon Brand Analytics, and advertising management platforms
Proficiency with analytics tools such as Looker, Excel, SQL, or Tableau
A growth mindset with a desire to test new ideas to unlock new, outside-the-box opportunities

Skills

Amazon Seller Central
P&L management
Amazon advertising (PPC, DSP, video, OTT, Amazon Marketing Cloud)
Organic ranking optimization
SEO
Forecasting
Reporting and analytics
Business operations
Review generation
Listing management
Account management
Product detail page optimization
Brand integrity
Pricing integrity
Omni-channel experience
Walmart Marketplace
Target Plus
Costco.com
Wayfair
Email marketing
SMS marketing
Influencer marketing
Affiliate marketing
Paid advertising
Creative collaboration
Marketing collaboration
Logistics collaboration
Inventory management
Merchandising
Margin management
FBA/FBM strategy
Demand forecasting
Product launches
Promotional calendar management
Customer service
Seller rating management
Case log management
Competitor tracking
Marketplace changes
Algorithm updates
AI shopping features
Agency management
Cross-functional stakeholder management
Helium 10
SmartScout
Amazon Brand Analytics
Advertising management platforms
Looker
Excel
SQL
Tableau
Growth mindset
Testing new ideas

Location

Remote

Work Type

Fully-remote

Experience Level

Director
8+ years of experience

Salary/Compensations

$160,000 - $195,000

Benefits

Equity
3% company match 401k
Comprehensive medical, dental + vision coverage options with generous employer contributions
Access to FSA/HSA/Dependent Care FSA’s
Up to 12 weeks of fully paid parental leave
Access to additional fertility care services via KindBody
MacBook or PC provided
Annual reimbursements for workspace setup
Monthly stipend towards co-working space
Monthly virtual events
Company wide offsites
Opportunities for new Caraway swag
Annual reimbursements for professional development
Unlimited PTO
11+ paid annual holidays
Quarterly wellness days
Monthly wellness reimbursements
Employee discount on all Caraway Home products
Complimentary product as a new hire
Continuous product expansion for home collection

About the Company

Caraway is a home goods brand on a mission to craft well-designed, non-toxic essentials that thoughtfully raises the standards of what you cook with.
We’re passionate about creating elevated products, made without forever chemicals, that are better for you, your family, and the planet.
We prioritize a holistic approach to the creation of Caraway products.
We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours.
Our eco-friendly manufacturing process emits less CO2 than traditional non-stick coatings, and we use sustainable packaging practices and ship in packaging made from recycled materials.
We pride ourselves on continuously striving to do and be better—for you and the planet—in every step of the process.
Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more.
We’ve amassed over 200,000+ five-star reviews from more than 2.5M+ happy customers and thousands of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN.
You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.
At Caraway, we value continuous learning and career growth.
We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally.
We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world.
Being a fully-remote company, we have no headquarters and are truly distributed across the country.
Our leadership team sits on both the East and West Coast and we have folks in a variety of states.

Equal Opportunity

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as during outreach, reviewing applications and analyzing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.