Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Care Coordinator- Chambers role.
Rezi rewrites your resume against Spear Physical and Occupational Therapy's job description. Free.
Tailor your resume to this Care Coordinator- Chambers role.
Rezi rewrites your resume against Spear Physical and Occupational Therapy's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Care Coordinator- Chambers posting at Spear Physical and Occupational Therapy — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Care Coordinator- Chambers posting at Spear Physical and Occupational Therapy — free, in seconds.
About the Role
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Chambers St. clinic in Tribeca. Care Coordinators support patient care by making patients feel welcomed and valued while controlling the flow of appointments. They are expected to respond to all phone calls and emails within 2 hours and always within 24 hours. Care Coordinators will guide patients through the out-of-network experience and greet all patients with a smile, executing 5-star customer service. Spear fosters a collaborative community environment for patients and team members.
Responsibilities
- Support patient care by making patients feel welcomed and valued.
- Control the flow of appointments.
- Respond to all phone calls and emails within 2 hours and always within 24 hours.
- Guide patients through the out-of-network experience.
- Greet all patients with a smile.
- Execute 5-star customer service.
- Foster a collaborative community environment for patients and team members.
Requirements
- Previous customer service experience.
- Hospitable, welcoming, and team-oriented.
- Strong communication skills.
- Ability to multi-task.
- Strong attention to detail.
- Willingness to grow.
- Manual dexterity to manipulate office equipment and make written notations.
- Ability to use computer keyboard 90% of each workday.
- Hearing acuity to communicate over the telephone.
- Visual acuity to read information on computer screen.
- Ability to sit, stand, walk for extended periods of time.
- Occasionally lift 10 pounds floor to waist.
Skills
- Customer service
- Communication
- Multi-tasking
- Attention to detail
- Collaboration
- Hospitality
Location
- Tribeca
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- BA/BS degree preferred, not required.
Salary/Compensations
- $18 - $18 an hour
Benefits
- One Medical paid membership
- Mental Health benefits (paid time off and support services through Journey Live & employer sponsored EAP program)
- Medical, Dental, Vision Benefits
- Commuter FSA Plan
- 401(K) Safe Harbor Match (100% of the first 3% of annual compensation, plus 50% of the next 2%)
- Generous paid time (PTO, Floating Holidays, Company Holidays, Mental Health)
- Pretax savings plans for travel to & from work
- Employee Perks (discounted rates for entertainment, travel, fitness, insurance plans)
- Gym membership discounts (Blink & Crunch Fitness)
- Company Events (Annual Summer Picnic and Holiday Awards Celebration)
About the Company
- Spear Physical and Occupational Therapy is the nation’s leading outpatient practice.
- With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances.
- Spear has been honored by top medical, academic, and business communities.
- Twice named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT.
- Received the Columbia Award for Leadership in Clinical Education.
- Served as official therapists to Olympic teams and Broadway shows.
- Featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more.