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About the Role
As a Software Engineer II on the Seller Experience team, you will build customer-facing features and their supporting services. You will translate complex processes into easy-to-understand and use experiences, collaborating closely with product managers, designers, and engineers across StubHub. You will own scoped features from technical design through production, make thoughtful engineering decisions, and ensure that what sellers see accurately reflects system activity. This role is ideal for an engineer who values both system reliability and the end-user experience.
Responsibilities
- Design, build, test, and launch features that make selling more intuitive, transparent, and reliable.
- Turn complex information and workflows into clear status updates, useful explanations, and simple next steps.
- Build experiences that help sellers understand payments and charges, easily submit and track disputes, and resolve common issues through self-service.
- Develop APIs and services that deliver accurate, consistent information across seller touchpoints.
- Collaborate with product, design, and partner engineering teams to understand seller needs, clarify requirements, and evaluate technical tradeoffs.
- Own the delivery of scoped features, communicate progress and dependencies, and follow through on production quality.
- Improve reliability through automated testing, monitoring, debugging, and root-cause analysis.
- Contribute to code reviews and technical discussions, share knowledge, and incorporate feedback.
Requirements
- 3+ years of professional software development experience.
- Experience building and maintaining production software using a language such as C# or Java.
- Experience developing APIs and working with databases, service integrations, and distributed systems.
- Delivered features from requirements and technical design through testing, deployment, and production support.
- Demonstrated strong problem-solving skills, including investigating issues across systems and handling failure scenarios.
- Written maintainable code and meaningful automated tests, with attention to correctness, reliability, and performance.
- Collaborated effectively with engineering and product partners to deliver customer-focused solutions.
Skills
- Modern JavaScript or TypeScript framework (helpful)
- Building asynchronous workflows (helpful)
- Customer feedback and product data analysis (helpful)
Location
- New York, NY
- Aliso Viejo, CA
Work Type
- Hybrid
Experience Level
- Software Engineer II
- 3+ years of professional software development experience
Salary/Compensations
- $165,000—$200,000 USD
Benefits
- Accelerated Growth Environment
- Top Tier Compensation Package
- Flexible Time Off
- 401k
- Premium Health, Vision, and Dental Insurance options
- Equity
- Paid parental leave
About the Company
- StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere.
- Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.
- With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
Equal Opportunity
- We are an equal opportunity employer and value diversity on our team.
- We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.