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About the Role
ServiceNow is seeking a security professional to engineer, harden, and operate security controls across various infrastructures. This role involves building automation, partnering with stakeholders to drive remediation, and supporting security tooling to protect the company and its customers.
Responsibilities
- Engineer, harden, and operate security controls across on-premises, cloud, and isolated infrastructure.
- Build automation and infrastructure-as-code that streamlines security operations, reporting, and remediation.
- Partner with infrastructure, application, and platform owners to drive remediation and track compliance against CIS and NIST baselines.
- Support security tooling across identity, vulnerability scanning, logging, and cloud security based on team priorities.
- Produce operational and executive-facing reporting on security posture and performance.
Requirements
- Must be a Canadian citizen or Canadian permanent resident.
- Must live in Canada and perform all work from within Canada.
- Must obtain and maintain Government of Canada Reliability Status.
- Screening requires five years of verifiable background history and includes identity verification, education verification, a criminal record check, and a credit check.
- 8+ years of hands-on security engineering or systems administration experience in large-scale enterprise environments.
- Strong Linux administration and troubleshooting skills, with working knowledge of Windows and directory services (Active Directory, LDAP).
- Proficiency in Python, plus PowerShell or Bash, for production-grade automation and integrations.
- Experience with infrastructure-as-code and DevOps practices, including Terraform, Ansible or Puppet, CI/CD pipelines, and Git-based workflows.
- Solid understanding of network security fundamentals, including firewalls, segmentation, proxies, and DNS.
- Experience hardening systems against CIS, STIG, or NIST baselines and translating requirements into technical controls.
- Understanding of Canada Protected B classification and data residency requirements for Canadian government systems.
- Employment is conditional on successfully completing and maintaining the required screening.
Skills
- Python
- PowerShell
- Bash
- Terraform
- Ansible
- Puppet
- CI/CD pipelines
- Git-based workflows
- CIS baselines
- NIST baselines
- SELinux
- AppArmor
- auditd
- PKI
- certificate lifecycle management
- container security
- Kubernetes security
- ServiceNow platform
- JavaScript
- GlideScript
- ACLs
- ServiceNow Security Operations
- Vulnerability Response
- Configuration Compliance
- Security Incident Response
- ITIL
- ITSM processes
Location
- Canada
Work Type
- Flexible
- Remote
Experience Level
- 8+ years of hands-on security engineering or systems administration experience
Education Level
- ServiceNow Administrator: CSA certification or equivalent experience
About the Company
- ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
- We're building an AI-native culture where technology and talent are unstoppable together.
- The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers.
- We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider.
- We create an environment where our employees are proud to work and can make a positive impact.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- In addition, all qualified applicants with arrest and conviction records will be considered for employment in accordance with legal requirements.