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About the Role
We are seeking an experienced Strategic Account Executive to drive new business with enterprise hospitality groups across EMEA. You will focus on hotel and multi-brand restaurant groups (typically 50+ locations), selling the full SevenRooms platform, including CRM, marketing automation, reservations, table management, online ordering, and reporting. This role involves navigating complex, multi-stakeholder sales cycles, building executive relationships, and structuring commercial agreements for multi-year, multi-venue deals.
Responsibilities
- Win new enterprise logos by owning named-account strategies and building pipeline through outbound efforts, partnerships, events, and networks.
- Lead complex, multi-stakeholder sales cycles by mapping decision-makers and building consensus around a business case.
- Sell the SevenRooms platform by articulating its value in unifying guest data to drive direct bookings, repeat visits, and reduce commission costs.
- Manage the full sales lifecycle from initial conversation through closing, including presentations, demos, deal structuring, RFP responses, and contract negotiation.
- Negotiate multi-year, multi-venue agreements, including pricing, rollout phasing, and contract terms.
- Partner cross-functionally with internal teams and DoorDash/Deliveroo to shape rollout plans, integrations, and long-term account growth.
- Act as a trusted advisor by providing market insights, benchmarks, and hospitality expertise to senior operators.
Requirements
- 8+ years of B2B enterprise SaaS sales experience with a consistent record of meeting and exceeding quota.
- Experience selling complex, multi-faceted platforms to mid-market and enterprise customers, ideally in hospitality, hotels, restaurants, leisure, or adjacent verticals.
- Deep knowledge of, or strong relationships within, the hotel and hospitality industry.
- Experience building relationships with C-level and executive stakeholders and navigating large, matrixed organizations.
- Experience structuring and negotiating complex, multi-year deals, and managing RFPs, procurement, and security reviews.
- Outstanding presentation skills, strong business acumen, and natural curiosity.
- Self-driven, organized, and comfortable managing a long, multi-threaded pipeline with forecast discipline.
- Tech-savvy and quick to learn new tools; experience with Salesforce, RFP management tools, or similar systems.
- Open to regular travel across EMEA to meet clients face-to-face.
Skills
- B2B enterprise SaaS sales
- Complex platform sales
- Hospitality industry knowledge
- Executive relationship building
- Negotiation
- Salesforce
- RFP management
Location
- EMEA
Work Type
- Full-time
- Hybrid
Experience Level
- 8+ years
About the Company
- SevenRooms was founded in 2011 to help hospitality operators better understand and serve their guests through a powerful platform. Their tools for marketing, operations, and guest experience, integrated with their CRM, empower operators to drive revenue, streamline operations, and enhance guest experiences.
- In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. This combination leverages DoorDash's scale and innovation with SevenRooms' in-store capabilities to support hospitality businesses across all channels.
- SevenRooms plays a central role in DoorDash's strategy to enable merchants to grow their businesses and connect meaningfully with guests, reflecting DoorDash's commitment to empowering local businesses and building technology for merchants and customers.
Equal Opportunity
- Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .