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About the Role

The Community Outreach Specialist, Seasonal Support is a part-time, seasonal position supporting student recruitment and enrollment efforts across KIPP NYC schools. This role connects prospective families with KIPP NYC's schools by building community relationships, sharing school information, and assisting families with the application process.

Responsibilities

Represent KIPP NYC in the communities we serve by conducting neighborhood canvassing, door-to-door outreach, tabling at high-traffic locations, and participating in community and recruitment events.
Clearly and confidently communicate KIPP NYC's mission, educational approach, and school offerings through engaging, personalized conversations with prospective families.
Highlight school programs and resources that align with families' interests and priorities, including academics, enrichment, after school programming, and other school offerings.
Build authentic, trusting relationships with prospective families by serving as a welcoming, knowledgeable, and credible representative of KIPP NYC.
Respond thoughtfully to family questions and concerns, follow up with interested families, and demonstrate persistence and professionalism when navigating challenging outreach conversations.
Work toward established weekly lead generation and application goals, taking ownership of outreach results and contributing to KIPP NYC's student recruitment and enrollment priorities.
Encourage interested families to take the next step in the enrollment process and provide hands-on assistance with starting applications whenever possible.
Accurately collect and document prospective family information, including family names, contact details, and grade eligibility, using KIPP NYC's designated recruitment systems.
Ensure prospective family leads are properly attributed, recorded, and shared with the appropriate Student Recruitment and Enrollment team members.
Develop a strong understanding of KIPP NYC schools within assigned neighborhoods, including grade levels served, school offerings, enrollment eligibility, and application procedures.
Support prospective families in navigating the application process and connect them with appropriate team members when additional assistance is needed.
Collaborate with an assigned outreach team, including a team lead and fellow Community Outreach Specialists, to implement recruitment strategies within designated neighborhood zones.
Maintain clear and timely communication with Student Recruitment and Enrollment team members to ensure prospective family leads and applications are appropriately transferred, followed up on, and supported throughout the enrollment process.
Participate in regular team check-ins and recruitment meetings to review progress toward goals, share community insights, and strengthen outreach strategies.
Share feedback and observations from community interactions to help the Student Recruitment and Enrollment team better understand family needs and identify opportunities to improve recruitment efforts.
Support additional student recruitment initiatives, community engagement activities, and special projects as assigned.

Requirements

High school diploma or equivalent required.
At least one year of experience in a goal-oriented, customer-facing role preferred, such as community outreach, canvassing, retail sales, hospitality, fundraising, field organizing, or customer service.
Demonstrated ability to work toward measurable goals, take initiative, and remain accountable for results.
Outgoing, approachable, and comfortable initiating conversations with new people while demonstrating resilience, confidence, and professionalism.
Strong interpersonal, communication, and customer service skills with the ability to build positive relationships with families from diverse backgrounds.
Ability to navigate sensitive or challenging conversations with families while demonstrating empathy, professionalism, and discretion when handling personal information.
Comfortable using technology, including smartphones, digital forms, and recruitment tracking systems, with the ability to quickly learn new tools and platforms.
Strong attention to detail and commitment to maintaining accurate, complete, and timely prospective family records.
Ability to work collaboratively within a team while independently managing assigned outreach activities and responsibilities.
Ability to stand or walk for two to three hours at a time and carry recruitment materials weighing approximately 10–20 pounds as needed.
Ability to work within assigned neighborhoods across the Bronx, Brooklyn, and/or Manhattan.
Flexibility to work weekday afternoons after 3:00 PM, evenings, and weekends based on recruitment and community engagement needs.
KIPP NYC parents, alumni, and individuals with strong connections to the communities we serve are especially encouraged to apply.
Deep commitment to KIPP NYC's mission and belief that all students deserve access to joyful, academically excellent schools and strong partnerships between schools, families, and communities.
Demonstrates KIPP NYC's core values of zest, grit, hope, social intelligence, gratitude, and a sense of humor.

Skills

Spanish fluency highly preferred.
Community outreach
Canvassing
Retail sales
Hospitality
Fundraising
Field organizing
Customer service
Interpersonal communication
Customer service
Relationship building
Technology use
Attention to detail
Team collaboration
Independent work management

Location

Bronx
Brooklyn
Manhattan
New York City

Work Type

Part-time
Seasonal
Field-based
In-person

Experience Level

At least one year of experience in a goal-oriented, customer-facing role preferred

Education Level

High school diploma or equivalent required

Salary/Compensations

USD 23.00 - USD 25.00 - hourly

Benefits

Competitive hourly rate

About the Company

Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan.
KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.
Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life.
Together, we serve more than 9,400 students, supported over 4,700 alumni, and employ more than 1,100 dedicated team members.

Equal Opportunity

KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences.
KIPP NYC LLC is an Equal Opportunity Employer.
KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.