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About the Role
As a Medical Delivery Technician, you'll play an important role in providing quality service to our patients and their families. You'll be responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME), while ensuring patients understand how to use their equipment safely and properly. You'll work directly with patients, caregivers, and healthcare professionals to provide a positive experience while demonstrating our core values of Empathy, Passion, Integrity, and Commitment in everything you do.
Responsibilities
- Deliver and install Durable Medical Equipment (DME) safely and on time
- Pick up equipment and return it for cleaning, maintenance, and redistribution
- Provide delivery, pickup, and basic maintenance of home medical equipment and supplies
- Safely operate and care for a company vehicle as part of your daily route
- Educate patients, families, and caregivers on proper and safe equipment use
- Troubleshoot minor equipment issues in the field when needed
- Complete paperwork, trip logs, and inventory checklists accurately and on time
- Keep equipment organized and maintained according to company standards
- Lift, carry, push, and move equipment of varying sizes and weights throughout the day
- Navigate homes, hospitals, and care facilities to complete deliveries and setups
Requirements
- Valid state-issued driver’s license in the state where the employee works
- Ability to cover one week of on-call requirements per month
- Must be 21 years of age to meet the coverage requirements of the company’s auto insurance
- Candidates will be required to complete a background screening as part of the hiring process
- Ability to lift, push, pull, and carry equipment of varying weights
- Safe driving history
Skills
- Kind and friendly attitude
- Excellent verbal and written communication skills
- Organized with high attention to detail
- Professional and courteous demeanor
- Good mechanical skills
Location
- Syracuse, NY
Work Type
- Full-time
- On-call
Experience Level
- 1 year of delivery and/or customer service, strongly preferred
Education Level
- High school diploma required
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Comprehensive Health Coverage - Medical, Dental, and Vision insurance
- 401K with 3% company contribution after one year and 1,000 hours worked
- Generous PTO, Vacation, and 9 Paid Holidays
- Short Term Disability (optional)
- Company-Paid Long-Term Disability
- Free Confidential Employee Assistance Program
- Join an organization that values giving back through community programs
About the Company
- Health System Services is a proud finalist for the 2025 Best Companies to Work for in New York in the Medium-Sized Company category!
- This recognition reflects our dedication to our EPIC core values — Empathy, Passion, Integrity, and Commitment — and to creating a positive, supportive workplace where employees feel valued and have opportunities to grow.