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About the Role
Support the seamless delivery of conference, meeting, and executive hospitality services for a premier corporate account in New York City. Serve as a key point of contact for clients, internal teams, and vendors, ensuring every meeting and event is thoughtfully coordinated and executed to the highest standards of service, professionalism, and attention to detail.
Responsibilities
- Manage conference room reservations, bookings, and event schedules.
- Coordinate meeting logistics, room setups, hospitality services, technology needs, and related event requirements.
- Inspect conference rooms and meeting spaces to ensure they are clean, fully functional, professionally presented, and prepared to meet client expectations.
- Communicate service offerings, policies, procedures, and applicable fees clearly and professionally.
- Serve as a responsive resource to clients, anticipating needs and supporting a polished executive experience.
- Participate in planning meetings to review event details, timelines, staffing, logistics, and operational requirements.
- Collaborate with conference services, culinary, facilities, technology, vendors, and other internal departments.
- Manage last-minute changes and service requests with professionalism, flexibility, and sound judgment.
- Maintain accurate records, schedules, and event documentation.
- Perform additional responsibilities as assigned.
Requirements
- High school diploma or GED required.
- Associate degree in Hospitality Management, Communications, Business, or a related field preferred.
- One to three years of experience in hospitality, conference services, corporate dining, event coordination, or a related field.
- Experience supporting executive meetings, corporate events, or a high-touch client environment preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-based scheduling systems.
- Strong organizational skills with the ability to manage multiple events, priorities, and assignments simultaneously.
- Ability to adapt quickly to last-minute changes in a fast-paced, high-volume environment.
- Excellent communication and interpersonal skills, with a polished and professional presence.
- Ability to build collaborative relationships with clients, vendors, peers, and colleagues across departments.
- Strong attention to detail and commitment to delivering exceptional service.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Microsoft Outlook
- Web-based scheduling systems
- Organizational skills
- Adaptability
- Communication skills
- Interpersonal skills
- Collaboration
- Attention to detail
Location
- New York City
Work Type
- Full-time
Experience Level
- 1-3 years experience
Education Level
- High school diploma or GED
- Associate degree preferred
Salary/Compensations
- $28.00 - $31.00
Benefits
- Comprehensive Benefits Package
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Company
- Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
- Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A!
- Restaurant Associates is a member of Compass Group USA
- Click here to Learn More about the Compass Story
- Restaurant Associates maintains a drug-free workplace.
Equal Opportunity
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.