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About the Role

Canadian Blood Services is seeking a Temporary full-time Quality Assurance Associate (QAA) - Digital Solutions Technology to join their Quality Assurance team. This role provides organizational assurance that safety, quality, identity, purity, potency, and accessibility requirements of products and services are met, utilizing knowledge of GMP, Blood Regulations, and quality systems.

Responsibilities

Ensure compliance and quality by maintaining controlled processes and applying Quality Management System principles across deviations, document management, retrieval/recall, validation, change control, audits, training, and CAPA.
Educate staff on the necessity and application of GMP as defined by the Canadian Blood Services Quality Management System.
Monitor and enhance product and service quality by analyzing data, conducting root cause investigations, and tracking improvements.
Lead and support audit activities for internal/external audits, accreditation assessments, and Health Canada inspections, including inspection readiness and timely completion of corrective actions.
Act as a subject matter resource for Testing quality processes by providing coaching, informal training, and knowledge-sharing on GMP, Good Documentation Practices, investigations, and risk-based decision making.
Identify recurring quality issues, documentation gaps, and potential risks, and share recommendations for continuous improvement.
Perform all work in accordance with Canadian Blood Services Corporate Health and Safety Policies and Procedures to contribute to a safe and compliant work environment.

Requirements

Completion of post-secondary education in a relevant discipline or equivalent experience.
Minimum 5+ years of experience in Quality Management and Continuous Improvement.
Minimum 3+ years of experience in the quality assurance function of a testing or diagnostics program or organization following Good Manufacturing Practices is preferred.
Minimum 3+ years of demonstrated IT experience, including familiarity with computer systems, applications, and technical problem-solving, is preferred.
Experience working within the healthcare or medical industry, including hospitals, clinics, medical laboratories, or healthcare service organizations, is considered an asset.
In-depth knowledge of Health Canada, CSA, and AABB standards.
Technical skills in Quality Management Systems and Microsoft Office.
Must provide an up-to-date resume and a job-specific cover letter.

Skills

Quality Assurance
Good Manufacturing Practices (GMP)
Blood Regulations
Cell, Tissues and Organs (CTO) regulations and standards
Quality Management System (QMS)
Deviations management
Document management
Validation
Change control
Audits
Training
Corrective and Preventive Actions (CAPA)
Communication skills
Analytical skills
Problem-solving skills
Root cause analysis
Continuous improvement
Health and Safety Policies
Good Documentation Practices (GDP)
Risk-based decision making
IT experience
Microsoft Office

Location

Canada
Alberta
British Columbia

Work Type

Temporary full-time
Hybrid (60%-80% on-site)

Experience Level

Minimum 5+ years of experience in Quality Management and Continuous Improvement
Minimum 3+ years of experience in the quality assurance function of a testing or diagnostics program or organization following Good Manufacturing Practices
Minimum 3+ years of demonstrated IT experience

Education Level

Post-secondary education in a relevant discipline or equivalent experience

Salary/Compensations

$86,400 - $101,700

Benefits

Payment in lieu of vacation
Annual performance award up to 6%
Defined benefit pension plan
Employee discounts
Wellness program
Professional resources

About the Company

Canadian Blood Services is a dynamic, collaborative, and caring organization committed to saving and improving lives.
Thousands of patients depend on them every day for reliable access to safe blood, plasma, stem cells, and organs and tissues.
The work done connects people and changes lives.

Equal Opportunity

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada.
Committed to reflecting Canada’s population in the organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
Applicants who require accommodation should discuss their needs with us.