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About the Role
Manage the Beauty department's resources to achieve sales targets and drive innovation in health and wellness.
Responsibilities
- Utilize corporate Sales Tracking Tools and Dashboard to set and meet sales goals.
- Sell to customers and coach staff in selling skills.
- Maximize sales through developing effective sales techniques.
- Ensure staff achieve productivity objectives.
- Provide superior customer service, always putting the customer first.
- Monitor and communicate CSI survey results and objectives with team members.
- Actively model desired behavior with eClienteling to provide superior customer service.
- Book appointments for events and manage the annual incremental event schedule.
- Promote products through marketing and encourage use of the PC Optimum program.
- Ensure staff are trained to beauty sales standards.
- Mentor, coach, train, and motivate staff.
- Create an environment where selling is fun.
- Prepare performance appraisals in association with the Front Store Manager.
- Articulate and demonstrate “Blue Culture Principles” and C.O.R.E Values”.
- Foster an environment that supports “Blue Culture Principles” and “C.O.R.E Values”.
- Utilize corporate sales tools to continuously track sales.
- Ensure Cosmetic Operating Standards are in place.
- Identify peak hours and schedule shifts accordingly.
Requirements
- Demonstrate independent thinking and decision making when dealing with customer needs.
- Act upon tasks and goals outlined by management.
- Develop a yearly plan for personal development.
- Work in conjunction with the Associate-Owner and Front Store Manager.
- Sales experience with a proven track record of achieving sales goals.
- Cosmetic experience.
- Effective verbal and written communication skills.
- Customer service oriented.
- Previous experience in leading a team.
Skills
- Sales
- Coaching
- Mentoring
- Customer Service
- Team Leadership
- Operations Management
- Planning
- Judgment
- Decision Making
Location
- 1680 Richmond St N, Unit L104, London, Ontario, N6G 3Y9
Work Type
- Full time
- Regular
Experience Level
- Sales experience with a proven track record of achieving sales goals
- Cosmetic experience
- Previous experience in leading a team
Salary/Compensations
- $21.70 - $26.80 / hour
Benefits
- Purchase discount program
- Competitive pay
- Online learning through Academy
About the Company
- At Shoppers Drug Mart, we’re innovating health and wellness in Canada.
- With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.
- We’re committed to building our talented team who champion collaboration, kindness and inclusivity.
- Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.
- Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
- At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.
- We believe great people model our values, are authentic, build trust and make connections.
- If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Equal Opportunity
- Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength.
- We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.
- Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
- In addition, we believe that compliance with laws is about doing the right thing.
- Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.