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About the Role
The Fiscal Intermediary Coordinator provides quality assurance and administrative support for individuals and their families within the Fiscal Intermediary Service. This role ensures the quality and compliance of documentation required by Medicaid and OPWDD, manages financial oversight of individual budgets, and approves reimbursements, requiring a high standard of customer service.
Responsibilities
- Perform OPWDD and agency compliance review of Life Plans, facilitating corrections for billing requirements.
- Provide administrative support, including data entry into the CHOICES system.
- Represent Advocates as the Fiscal Intermediary at Life Plan reviews for assigned caseloads.
- Complete thorough preparation for budget utilization, reimbursements, OPWDD, and agency compliance.
- Attend team meetings and Support Broker trainings, aiming for Broker Certification.
- Maintain and update contact information for individuals on the caseload.
- Perform monthly financial and utilization reviews, collaborating with Support Brokers.
- Review compliance and financial accuracy of budget amendments before submission to OPWDD.
- Process approved budget changes and communicate them to relevant agency departments.
- Utilize eVero for daily tasks including entering reimbursements, processing budget amendments, and tracking utilization.
- Maintain individual records and data in SharePoint for Medicaid/State billing support.
- Follow up with Care Managers for missing or non-compliant documentation.
- Obtain updated lease agreements and W9s for individuals with housing subsidies.
- Complete payment authorizations for recurring housing subsidy payments.
- Document monthly administrative activities related to housing for timely FI admin fee payment.
- Coordinate completion of Housing Subsidy Participation Agreements and Quality Assurance Checklists.
- Review and approve reimbursements based on Medicaid and OPWDD guidance.
- Collaborate with the Director of FI Services and FI Supervisor to ensure consistency and timeliness of payments.
- Provide approval for consultants, coordinating OPWDD clearance, Treatment Plans, contracts, and requirements.
- Seek final approval for consultants from the Director of FI Services or FI Supervisor.
- Review monthly utilization for Direct Provider Purchased services and address over usage trends with Support Brokers.
- Adhere to the policies and procedures of Advocates Incorporated.
- Complete required background checks.
- Perform job-related physical abilities including sitting, standing, reaching, talking, hearing, walking, or lifting up to 50 pounds, with reasonable accommodations for individuals with disabilities.
Requirements
- Minimally preferred 2 years of experience working within Medicaid/OPWDD service system.
- Previous experience providing documentation quality and compliance review.
- Previous experience with record keeping and administrative support.
- Must adhere to the policies and procedures of Advocates Incorporated.
- Must complete required background checks.
- Must be able to tolerate a moderate noise level and handle distractions within the office environment.
- Must follow all policies and procedures of the organization and those practices outlined in the employee handbook.
- Must at all times work to promote the mission of the organization.
Skills
- Exceptional attention to detail and accuracy.
- Excellent interpersonal skills for positive and professional communication and problem-solving.
- Excellent communication skills – verbal and written.
- Ability to multi-task, prioritize, and work independently.
- Proficiency in technology/computers, including Word, Excel, and email.
- Ability to work as part of an integrated team.
- General knowledge of services provided.
Location
- Liverpool, NY
Work Type
- Full Time
- Remote
- In-person attendance encouraged for Lifeplan meetings and quarterly team meetings
Experience Level
- 2 years preferred
Education Level
- Associates/Bachelor’s Degree preferred
Salary/Compensations
- $23.09 - $23.09 Hourly
About the Company
- Advocates Incorporated provides quality assurance and administrative support within its Fiscal Intermediary Service.