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About the Role
We are seeking an experienced Product Management Director to lead the next phase of our invoicing and payments platform, focusing on enhancing card payments, simplifying the partner landscape, and defining a clear strategy for payments and processing across the platform. This role requires deep, hands-on card payments expertise and collaboration with engineering, product, commercial stakeholders, payment providers, and reseller partners, balancing strategy with execution.
Responsibilities
- Define and drive the product strategy for card payments, payment processing, and acquiring across the platform.
- Develop a clear strategy for the platform's payment mix, ensuring the business has the right capabilities and payment partners.
- Simplify a complex payment ecosystem involving resellers and multiple payment partners.
- Establish clear operational processes for managing payment providers, including issue identification, escalation, and resolution.
- Incorporate deep card-processing knowledge into product decisions, considering commercial, operational, and regulatory factors.
- Partner with engineering to translate complex payment requirements into clear product priorities and solutions.
- Balance strategic product development with hands-on problem-solving and day-to-day execution.
- Collaborate with reseller stakeholders to understand requirements and strengthen the product strategy for reseller-led payments.
- Help shape and develop the evolving product team, including supporting future hiring and capability building.
- Lead and support a team of approximately five people.
Requirements
- Strong, hands-on experience in card payments and payment processing.
- Strong understanding of acquiring and the card-payment ecosystem.
- Approximately 5 to 7 years of product management experience, ideally within payments, fintech, or a related environment.
- Experience owning and delivering payment products.
- Strong operational knowledge of card payments, including experience with processing and payment-provider challenges.
- Experience developing product strategy while remaining close to execution and delivery.
- Strong experience partnering with engineering teams and translating payment requirements into product priorities.
- Ability to operate effectively across multiple payment partners, stakeholders, and markets.
- Strong communication and stakeholder-management skills.
- Ability to work across geographically distributed teams.
- Comfortable working with US-based stakeholders, including accommodating US working hours approximately once per week.
- Experience working with US card payments.
- Experience within a global payments organization or similarly complex payments environment.
- Experience managing relationships or integrations with multiple payment processors, acquirers, or payment partners.
- Experience developing payment products distributed through resellers or partners.
- Previous people-management experience.
- Deep card-processing and acquiring expertise is more important than extensive people-management experience.
Skills
- Card payments
- Payment processing
- Acquiring
- Product strategy
- Stakeholder management
- Communication
Location
- Ireland
- London
- US
Work Type
- Full time
Experience Level
- Experienced
- 5 to 7 years of product management experience
Education Level
- Bachelor of Commerce/Business
About the Company
- FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
- Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
- FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.