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About the Role
Provide counseling, advisement, and student services to graduate and PhD students, ensuring their success in enrolled degree programs. Manage academic, administrative, and program services operations for selected academic programs. Collaborate with leadership to develop goals, recommend curriculum updates, and implement policies and processes to support student success and adherence to University guidelines. Manage program-wide initiatives, events, budgets, and staff. Cultivate relationships with University and external constituencies. Manage student issues and concerns, developing best practices and solutions. Partner on recruitment, admission, enrollment, orientation, and retention activities.
Responsibilities
- Provide counseling, advisement, and student services to graduate and PhD students.
- Manage and oversee academic, administrative, and program services operations.
- Collaborate with leadership to develop short- and long-term goals for academic programs and services.
- Make recommendations for curriculum updates or changes and implement academic program changes.
- Develop and implement academic program policies and processes.
- Manage program-wide initiatives and events.
- Develop and manage program budgets.
- Supervise program staff.
- Develop and cultivate effective relationships with University and School constituencies and outside contacts.
- Manage the flow of student issues and concerns.
- Develop best practices and provide solutions to address routine and complex concerns.
- Partner on activities related to the recruitment, admission, enrollment, orientation, and retention of students.
Requirements
- Bachelor's degree required.
- 5 years of relevant professional-level experience or an equivalent combination.
- Experience in student advisement, student services, and/or program development.
- Ability to work some evenings and Saturdays required.
Skills
- Excellent communication skills.
- Excellent presentation skills.
- Excellent writing skills.
- Excellent relationship management skills.
- Ability to interact with a diverse population at all levels.
- Excellent leadership skills.
- Excellent analytic skills.
- Excellent organizational skills.
- Knowledge of standard office software.
- Ability to work well in teams.
- High productivity.
Location
- New York University
Work Type
- Full-time
Experience Level
- Associate Director
Education Level
- Bachelor's degree
- Master's degree in higher education, public administration, public policy or urban planning preferred
Salary/Compensations
- USD $85,000 to USD $98,000
About the Company
- NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
Equal Opportunity
- NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.
- All interested persons are encouraged to apply at all levels.