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About the Role

The General Manager builds and supervises a team to achieve customer satisfaction, sales, and profitability goals, operating the restaurant according to company standards and procedures.

Responsibilities

Ensures customers are served correct, complete orders within service time goals.
Prepares and ensures team members prepare consistent, high-quality products.
Achieves standards for a clean and organized restaurant and team member image.
Recruits, hires, trains, and evaluates team members.
Develops a productive team by providing direction and supervision.
Ensures a safe, secure, and harassment/discrimination-free work environment.
Accurately completes all required paperwork.
Performs labor scheduling, food ordering, and product projections accurately.
Manages all financial responsibilities with integrity and achieves cost control goals.
Properly implements shakerboarding, local store marketing events, and in-store promotions to increase sales.
Motivates, directs, and coaches team members to work proficiently.
Supervises all team members, including those under 18.
Ensures the restaurant is prepared to meet customer needs and satisfaction.
Supports the District Manager in building sales and controlling costs.
Troubleshoots operational problems and finds acceptable solutions.
Works approximately 50 hours each week.
Performs physical work including lifting, squatting, and standing for long periods.

Requirements

Must abide by all state and federal laws, OSHA, and EEOC requirements.
Must practice and enforce all Apricus policies and procedures.
Requires a hands-on management style.
Ability to lift and move 55 pounds.
Ability to reach and move items from 6 feet high to 6 inches low.
Ability to control and utilize equipment safely and correctly.
Ability to apply pressure to cut products and/or clean equipment/utensils.
Ability to count, separate, and weigh food products and inventory items.
Ability to effectively communicate with customers and co-workers.
Ability to understand directions, instructions, and product specifications.
Ability to process and complete customer orders.
Ability to comprehend training materials and practice standard operating procedures.
Ability to successfully pass required training programs for certification.
Ability to use mathematical skills for sales totals, percentages, inventory, ordering, scheduling, cash handling, and projections.
Ability to legally drive an automobile adhering to all traffic laws.
Ability to supervise and motivate multiple people to meet goals, duties, and deadlines.
Minimum of two (2) years' experience in a management role (Assistant Manager/Shift Leader in quick service, or 1 year in full-service restaurant).
Preferred minimum age of 21.
Possess a high school diploma or equivalent.
Possess basic math skills.
Working knowledge of local store marketing techniques and sales building.
Proven track record of controlling costs.
Possess strong management, team building, and communication skills.
Possess knowledge of how to read and analyze profit and loss statements.
Must be dependable and hardworking.
Ability to work a varied, 50-hour workweek under pressure and in stressful situations.
Possess a valid driver's license and maintain a driving record within company guidelines.
Possess a reliable vehicle and auto insurance.
Meet Apricus Background Verification guidelines.
Provide documentation proving eligibility to work in the United States.
Minimum of 2 years restaurant/retail management experience (Internal Only).
Certified as a Little Caesars Assistant Manager for 6 months to 1 year (Internal Only).
Successfully completed BOC and AOC (Internal Only).
Score at least 90% on the last two security audits (Internal Only).
Achieved at least an average score of 'meeting standards' on last two performance evaluations (Internal Only).
Participated in the training of Shift Leaders and Crew Members (Internal Only).
Recommendation from current General Manager and interviewed by District Manager and VP of Operations (Internal Only).

Skills

Customer service
Sales
Profitability management
Team supervision
Recruiting
Hiring
Training
Performance evaluation
Delegation
Disciplinary skills
Change management
Government regulation compliance
Harassment prevention
Discrimination prevention
Paperwork completion
Labor scheduling
Food ordering
Product projection
Equipment maintenance
Financial management
Cost control
Local store marketing
In-store promotions
Communication
Leadership
Problem-solving
Operational management
Team building
Reading profit and loss statements
Driving
Basic math skills

Work Type

Full-time

Experience Level

Management
Assistant Manager
Shift Leader

Education Level

High school diploma or equivalent

Salary/Compensations

$15-$25

About the Company

Apricus operates restaurants according to company standards and procedures.

Equal Opportunity

Abide by all state and federal laws OSHA and EEOC requirements.
Ensures a work environment that is following government regulations and is safe, secure, and free of harassment or discrimination, as defined by Little Caesars policies and procedures.
The General Manager must abide by all State and Federal labor laws, OSHA regulations, and EEOC requirements as well as enforce and practice all Apricus policies and procedures.