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About the Role
CIBC is building a relationship-oriented bank for the modern world, seeking talented and passionate professionals dedicated to client success. Team members are empowered to make a meaningful impact and are valued for their contributions.
Responsibilities
- Support business change initiatives through analysis, stakeholder engagement, and documentation of business needs.
- Understand current-state challenges, identify gaps and opportunities, and define business requirements.
- Prepare clear and effective business documentation.
- Facilitate discussions across stakeholder groups.
- Ensure business objectives, scope, and requirements are understood and aligned.
- Provide expertise to project managers, coordinators, and directors.
- Support the Rates desk and contribute across other asset classes in a cross-asset risk management environment.
- Independently navigate ambiguous challenges with organization-wide impact.
- Elicit, analyze, document, and validate complex business requirements.
- Prepare high-quality business requirements documents, process flows, scope documentation, gap analyses, and impact assessments.
- Analyze current-state and future-state business processes to identify improvements.
- Facilitate workshops, requirements review sessions, and cross-functional discussions.
- Maintain requirements traceability and support change management.
- Collaborate with project teams and business stakeholders.
- Act as a senior business analysis professional guiding stakeholders.
- Mentor team members on business analysis practices and approaches.
Requirements
- 3-4+ years of experience in a Business Systems Analysis or Business Analysis role.
- Strong focus on requirements elicitation, business process analysis, stakeholder engagement, and business requirements documentation.
- Ability to prepare well-structured business requirements, business process documentation, scope documents, and gap analyses.
- Ability to facilitate discussions across multiple business groups.
- Ability to build relationships with stakeholders.
- Ability to communicate complex information clearly and meaningfully.
- Enjoy investigating complex problems, interpreting business information, and identifying process gaps, impacts, and opportunities for improvement.
- Experience in Excel, Visio, Microsoft Office applications, and business analysis documentation practices.
- Experience in an Agile environment is an asset.
- Motivated by collective success and teamwork.
- Value working with an inclusive group of partners to deliver strong outcomes.
- Inspire outcomes through strong communication, partnership, and sound judgment.
- Bring high standards and genuine care to relationships.
- Legally eligible to work at the specified location(s).
- May be asked to complete an attribute-based assessment and other skills tests.
Skills
- Business Systems Analysis
- Business Analysis
- Requirements Elicitation
- Business Process Analysis
- Stakeholder Engagement
- Business Requirements Documentation
- Excel
- Visio
- Microsoft Office applications
- Business Analysis Documentation Practices
- Confluence (asset)
- Jira (asset)
- Agile Thinking
- Communication
- Critical Thinking
- Domain Knowledge
- Operational Efficiency
- Problem Solving
- Process Design
Location
- Toronto
Work Type
- Regular
- Full-time
Experience Level
- Senior
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers recognition program
- Purpose Day (paid day off for growth and development)
About the Company
- CIBC is building a relationship-oriented bank for the modern world.
- At CIBC, team members are empowered at work, with what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- CIBC offers a career rather than just a paycheck.
- CIBC provides spaces and technological toolkits to foster innovation.
- CIBC cultivates a culture where ambition can be expressed through initiatives like Purpose Day.
Equal Opportunity
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- CIBC seeks applicants with a wide range of abilities and provides an accessible candidate experience.
- If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.
- We use artificial intelligence tools during the recruitment process.
- Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.